LABOR RELATIONS MANAGER (REMOTE-DC)
Compass Group USA · United States
- Hybrid
- Full-time
- $135,000 / year
- United States
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Job highlights
- Manage strategic labor objectives and union partnerships.
- Negotiate and administer multiple labor agreements.
- Oversee grievance and arbitration processes.
- Provide employee relations and CBA compliance training.
- Requires 5+ years of labor relations experience.
About the role
Labor Relations Manager
Compass Group USA, a leader in foodservice and support services, is seeking a Labor Relations Manager to join our team. This role offers a fantastic opportunity for career development and growth within our expansive organization. As part of a global company with operations in all 50 states, you will contribute to shaping the industry and driving innovation.
About Compass Group USA
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service, and great results. We employ over 284,000 associates across award-winning restaurants, corporate cafes, hospitals, schools, arenas, and museums. Our reach is constantly expanding, creating new opportunities for innovation and career advancement.
Responsibilities
- Assist in identifying and implementing strategic labor objectives aligned with business goals.
- Collaborate with HR and Operations to educate employees on organized labor issues and company policies.
- Support the negotiation and management of labor agreements, ensuring competitive and cost-effective outcomes.
- Oversee grievance and arbitration processes, representing the company in mediation and arbitration.
- Provide training and advice to operational management on CBA compliance and fostering a positive labor relations environment.
- Administer multiple labor agreements concurrently, ensuring adherence and effective issue resolution.
- Offer guidance on employee relations and CBA compliance to supervisory and management teams.
Qualifications
- Bachelor’s degree in Labor Relations, Business, or Human Resources; JD or advanced degree preferred.
- 5+ years of experience in labor relations, employee relations, or human resources in a unionized, multi-site environment.
- Proven ability to manage and negotiate multiple CBAs simultaneously.
- Experience in objective investigations, grievance handling, and preparing for arbitration.
- Strong negotiation, written, and verbal communication skills.
- Willingness and ability to travel 40%+ by air and automobile.
- Experience in food, vending, and support services is advantageous.
- Familiarity with National Labor Relations Act rules and precedents.
- Preference for bilingual candidates (e.g., Spanish).
- Proficiency in remote communication and negotiation technology.
Key skills/competency
- Labor Relations
- Employee Relations
- HR
- CBA Negotiation
- Grievance Handling
- Arbitration
- Union Relations
- Compliance
- Communication Skills
- Strategic Planning
Skills & topics
- Labor Relations Manager
- Labor Relations
- Employee Relations
- HR
- CBA Negotiation
- Grievance
- Arbitration
- Union
- Remote
- Compass Group
How to get hired
- Tailor your resume: Highlight your experience in labor relations, CBA negotiation, and multi-site unionized environments. Quantify achievements where possible.
- Craft a compelling cover letter: Express your understanding of Compass Group's mission and how your skills align with the Labor Relations Manager role.
- Prepare for behavioral interviews: Be ready to discuss your experience with complex labor negotiations, grievance resolution, and conflict management.
- Showcase technical proficiency: Emphasize your comfort with remote communication tools and technologies for negotiation and collaboration.
- Demonstrate industry knowledge: Articulate your understanding of the NLRA and any relevant experience in food or support services.
Technical preparation
Master remote communication and negotiation technologies.,Understand National Labor Relations Act (NLRA) rules.,Familiarize with CBA administration software.,Practice using virtual collaboration tools.
Behavioral questions
Describe a complex CBA negotiation you led.,How do you handle union grievances effectively?,Share an experience advising management on labor law.,How do you foster positive employee relations?
Frequently asked questions
- What are the key responsibilities of a Labor Relations Manager at Compass Group USA?
- The Labor Relations Manager at Compass Group USA will be responsible for identifying strategic labor objectives, collaborating with HR and Operations on union-related education, supporting CBA negotiation and management, overseeing grievance and arbitration processes, and providing internal consultation and training on CBA compliance and employee relations.
- What qualifications are required for the Labor Relations Manager position at Compass Group?
- A Bachelor’s degree in Labor Relations, Business, or Human Resources is required, with a JD or advanced degree preferred. Candidates need 5+ years of experience in labor relations within a unionized, multi-site environment, with demonstrated experience in managing and negotiating multiple CBAs, and handling disciplinary and grievance procedures.
- Is this a remote position, and what is the expected travel for the Labor Relations Manager?
- Yes, this is a remote position. However, the Labor Relations Manager must be willing and able to travel 40%+ by air and automobile for business needs.
- What kind of experience is most valued for the Labor Relations Manager role at Compass Group?
- Compass Group USA highly values experience in managing and negotiating multiple Collective Bargaining Agreements (CBAs) concurrently, as well as experience in handling disciplinary actions, grievance procedures, and preparing for arbitration. Experience in food, vending, and support services is also considered advantageous.
- How does Compass Group USA approach labor relations and employee engagement?
- Compass Group USA emphasizes collaboration between HR and Operations to educate employees on labor issues, foster a positive labor relations environment, and ensure adherence to negotiated CBA terms. They aim for competitive and cost-effective labor agreements while maintaining labor relations integrity.
- What is the salary range for the Labor Relations Manager position at Compass Group?
- The salary range for the Labor Relations Manager position at Compass Group USA is between $125,000 and $145,000 annually, with eligibility for a bonus.
- What are the benefits offered to Compass Group corporate associates?
- Compass Group corporate associates are offered a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, AD&D, Disability Insurance, Retirement Plan, Paid Time Off, Paid Parental Leave, Holiday Time Off, Personal Leave, Associate Shopping Program, Health and Wellness Programs, and more.