Workplace Support Service Associate, Full Time
Compass Group Canada · Toronto, ON
- On site
- Full-time
- CA$43,680 / year
- Toronto, ON
Job highlights
- Provide administrative support to corporate floors.
- Support executives and resolve issues onsite.
- Manage conference rooms and audio-visual equipment.
- Handle facility maintenance and supplies management.
- Offer exceptional customer service and flexibility.
About the role
Job Title
Workplace Support Service Associate, Full Time
Company Name
Compass Group Canada
Compensation
The hourly wage rate for this position is $21. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
Job Posting Type
This is a posting for an existing job vacancy.
About Us
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Restaurant Associate?
We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
Job Summary
The Workplace Support Service Associate will serve as the point of contact and will provide support the unit with administrative duties.
Responsibilities
- Manage multiple corporate floors and employee lounge areas.
- Support executives onsite to ensure satisfaction and resolution of any issues.
- Cover Sick Calls
- Setup conference rooms, including regular maintenance of white boards; may also involve occasional heavy lifting.
- Manage meeting room calendars, schedule audio-visual equipment, and train end users.
- Check equipment (printers, copiers, etc.) and manage any service or repairs.
- Manage supplies, tidy café, and meet with vendors.
- Setup and cleanup of catering/refreshment orders.
- Empty dishwashers and return clean dishes to cupboards.
- Sort mail and update folders with staff changes.
- Order stationery and maintain printer supplies.
- Inspect facilities daily, checking for stains, lights, and repairs.
Qualifications
- Relevant post-secondary education and 1-year of experience in office administration required.
- Strong skills in time management, organization, and project management.
- Exceptional customer service skills with the willingness to be flexible.
- Excellent communication and presentation skills.
- Ability to lift up to 50 lbs.
- Proficiency with Microsoft Word and Excel.
Commitment to Diversity and Inclusion
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Accommodation Requests
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
Key skills/competency
- Administrative Support
- Customer Service
- Time Management
- Organization
- Project Management
- Microsoft Office Suite
- Communication Skills
- Problem Solving
- Facilities Management
- Meeting Room Setup
Skills & topics
- Workplace Support
- Service Associate
- Office Administration
- Customer Service
- Administrative Support
- Facilities Management
- Time Management
- Organization
- Microsoft Office
- Compass Group Canada
How to get hired
- Tailor your resume: Highlight 1 year of office administration experience and MS Office proficiency.
- Showcase customer service: Emphasize your exceptional customer service and communication skills.
- Demonstrate organizational skills: Detail your experience in time, project, and calendar management.
- Prepare for technical questions: Be ready to discuss your proficiency with Microsoft Word and Excel.
- Highlight physical ability: Mention your capacity to lift up to 50 lbs.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the hourly wage for a Workplace Support Service Associate at Compass Group Canada?
- The hourly wage for this position is $21. The final compensation will be determined by factors such as relevant skills, experience, qualifications, and internal equity, with further details provided during the hiring process.
- Does Compass Group Canada require Canadian work experience for the Workplace Support Service Associate role?
- No, Canadian work experience is not a requirement for this role. Compass Group Canada welcomes applications from candidates with diverse backgrounds and experiences.
- What are the key responsibilities of a Workplace Support Service Associate at Compass Group Canada?
- Key responsibilities include managing corporate floors and lounges, supporting executives, setting up conference rooms, managing meeting room calendars, maintaining equipment, managing supplies, and handling catering setups and cleanups.
- What qualifications are needed to be successful as a Workplace Support Service Associate?
- Success requires relevant post-secondary education, at least 1 year of office administration experience, strong time management, organization, project management, customer service, and communication skills. Proficiency in Microsoft Word and Excel, and the ability to lift up to 50 lbs are also necessary.
- What kind of career and development opportunities does Compass Group Canada offer?
- As the world's largest food and support services company, Compass Group Canada offers extensive learning and career opportunities, providing a wide range of growth possibilities for associates.
- How does Compass Group Canada support employee well-being and health?
- Compass Group Canada prioritizes health and safety with robust processes, offers comprehensive health, vision, and dental benefits for eligible associates, and focuses on mental health and wellness through dedicated initiatives and an Employment Assistance Program.
- How can I request accommodation during the hiring process for a Workplace Support Service Associate position?
- For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information and assistance.
- What is the approach of Compass Group Canada towards diversity and inclusion for the Workplace Support Service Associate role?