Medical Assistant
CommUnityCare Health Centers · Austin, TX
- On site
- Full-time
- $45,000 / year
- Austin, TX
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Job highlights
- Perform patient intake and vital signs accurately.
- Administer medications and collect lab specimens.
- Assist providers during examinations and procedures.
- Coordinate patient care and communicate test results.
- Maintain patient records and ensure a clean environment.
About the role
Medical Assistant
CommUnityCare Health Centers is seeking a dedicated Medical Assistant to collaborate with patients, families, and healthcare professionals. This role involves performing a range of clinical and administrative duties to support patient care and intake processes. If you are passionate about patient well-being and possess strong organizational skills, we encourage you to apply.Key Responsibilities
- Accurately interview patients, record medical histories, and measure vital signs.
- Verify patient information, including demographics, insurance, and medications, entering data into EHR/EPM systems.
- Greet and assist patients professionally, answer telephone inquiries, and provide necessary information.
- Collect and perform CLIA-waived lab tests, documenting and reporting results.
- Collect, prepare, and document various biological specimens for testing.
- Prepare patients for examinations and assist providers with procedures.
- Set up exam rooms and prepare instruments for sterilization.
- Complete pre-visit planning to optimize clinical visits.
- Administer medications per CommUnityCare formulary and perform medical acts as prescribed.
- Dismiss patients, completing all necessary documentation and orders.
- Participate in new employee orientation and attend mandatory meetings.
- Work collaboratively with team members, patients, and providers to ensure effective patient care coordination.
- Coordinate patient care, including communicating test results, assisting with pre-certifications, referrals, authorizations, and scheduling.
- Follow up on diagnostic tests to ensure completion and proper documentation in EHR.
- Perform surveillance programs, completing medical records with all relevant documentation.
- Maintain a clean and functional environment, cleaning and disinfecting equipment and rooms as per guidelines.
- Serve as a scribe, accurately documenting patient visits and procedures as performed by the provider, including medical history, exams, procedures, patient education, and diagnoses.
- Prepare referral letters as directed by the provider.
- Perform other duties as assigned.
Qualifications
- Graduation from high school or equivalent.
- Medical Assistant Diploma and/or National Medical Assistant Certification from an accredited program or equivalent military healthcare experience.
- Completion of a medical assistant externship.
- Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross.
Key skills/competency
Medical Assistant, Patient Care, Vital Signs, EHR/EPM, CLIA Waived Tests, Specimen Collection, Patient Intake, Medical Procedures, Medication Administration, Teamwork.Skills & topics
- Medical Assistant
- Patient Care
- Clinical Duties
- Administrative Tasks
- Vital Signs
- EHR
- Specimen Collection
- Medication Administration
- CPR Certified
- Healthcare
How to get hired
- Tailor your resume: Highlight your Medical Assistant diploma, certification, and externship experience. Emphasize skills like patient intake, vital signs, lab collection, and EHR proficiency.
- Highlight certifications: Clearly display your current CPR certification and any other relevant medical assistant credentials.
- Showcase clinical skills: Detail your experience with CLIA-waived tests, specimen collection, and assisting providers during exams and procedures.
- Demonstrate teamwork: Provide examples of your collaborative work in previous roles, focusing on communication with patients, families, and healthcare teams.
- Prepare for interviews: Be ready to discuss your understanding of patient care protocols, HIPAA compliance, and your ability to work effectively in a fast-paced clinical setting.
Technical preparation
Master EHR/EPM system navigation.,Practice vital signs measurement techniques.,Review CLIA-waived lab procedures.,Study medication administration protocols.
Behavioral questions
Describe handling a difficult patient encounter.,How do you prioritize tasks in a busy clinic?,Explain a time you worked effectively in a team.,How do you ensure patient confidentiality?
Frequently asked questions
- What are the core responsibilities of a Medical Assistant at CommUnityCare Health Centers?
- The core responsibilities include performing patient intake, measuring vital signs, collecting specimens, administering medications, assisting providers with exams, and maintaining patient records within the EHR system. You'll also handle administrative tasks and communicate effectively with patients and the care team.
- What qualifications are essential for the Medical Assistant role at CommUnityCare Health Centers?
- Essential qualifications include a high school diploma or equivalent, a Medical Assistant Diploma or national certification, completion of an externship, and a current CPR certification. Military healthcare experience equivalent to a Medical Assistant program is also considered.
- Does CommUnityCare Health Centers require specific certifications for Medical Assistants?
- Yes, a current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through the American Heart Association or American Red Cross is required and must be maintained throughout employment. A Medical Assistant Diploma or national certification is also a key requirement.
- What is the role of a Medical Assistant in patient communication at CommUnityCare Health Centers?
- Medical Assistants play a crucial role in patient communication by relaying test results, explaining follow-up care, assisting with scheduling, and answering patient inquiries. Effective and professional communication is vital for patient satisfaction and care coordination.
- How does CommUnityCare Health Centers ensure quality patient care through its Medical Assistants?
- CommUnityCare Health Centers ensures quality patient care by requiring adherence to clinical protocols, accurate documentation in EHR, proper specimen handling, medication administration per formulary, and active participation in team-based care. Continuous training and a collaborative environment support high standards.
- What opportunities for professional development are available for Medical Assistants at CommUnityCare Health Centers?
- While specific development programs aren't detailed, opportunities may include participating in new employee orientation, attending mandatory meetings, and potentially gaining experience in specialized areas like scribing. The collaborative team environment also fosters learning.
- Is a Medical Assistant externship a mandatory requirement for this role?