Lead Client Support Worker AD
Community Service Board of Middle Georgia · United States
- Hybrid
- Full-time
- $45,000 / year
- United States
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Job highlights
- Lead client support in a 24/7 substance use treatment facility.
- Oversee daily operations and ensure client safety.
- Direct and support client support staff during shifts.
- Train new staff and enforce program policies.
- Utilize Microsoft 365 and strong communication skills.
About the role
About Community Service Board of Middle Georgia
The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.
Job Opportunity: Lead Client Support Worker at Braswell House
The Community Service Board of Middle Georgia Braswell House is seeking a qualified individual to serve as our next Lead Client Support Worker. This person will be responsible for providing direct support to individuals receiving treatment for substance use disorders within a 24-hour facility. This role serves as the shift lead, ensuring continuous client supervision, maintaining a safe and structured environment, and overseeing daily operations during assigned shifts, including evenings, overnights, weekends, and holidays.
Responsibilities of the Lead Client Support Worker:
- Provide direct care and supervision to residents in a 24/7 treatment setting, ensuring safety, stability, and adherence to program guidelines at all times.
- Serve as the shift lead, providing direction, support, and oversight to Client Support Workers during assigned shifts.
- Ensure smooth shift transitions and adequate coverage.
- Monitor resident behavior, conduct routine safety checks, and respond promptly to incidents or emergencies.
- Facilitate or support group activities, daily living skills, and recovery-oriented programming as needed.
- Enforce program rules and ensure compliance with all policies, procedures, and confidentiality regulations.
- Train and mentor new staff and provide ongoing support to team members.
- Other duties as assigned.
Required Qualifications:
- High School Diploma/GED Equivalent
- Valid Georgia Driver’s License
- Effective verbal and written communication skills
- Strong interpersonal skills and the ability to work effectively with diverse communities
- Ability to work independently and in collaboration with others
- Experience with Microsoft 365 Office Products
- Ability to organize, prioritize and meet deadlines accordingly
- Previous leadership or shift lead experience preferred
Benefits of Working with CSB of Middle GA:
As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including:
- Medical, Dental & Vision Plan Options!
- Generous Paid-Time Off Policy with Flexibility Companywide!
- 401(k) Plan with Company Match!
- Short- & Long-Term Disability Plans!
- Access to our Employee Assistance Program (EAP)!
- Paid Training Time!
- Opportunities for Career Growth & Advancement!
- Paid Lunch Breaks*
- & So Much More!
*Please note that paid lunches are only for select positions that must assist individuals with eating needs at typical meal periods.
** Final pay rate will be dependent on a combination of qualifications such as experience and education. **
At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position.
Key skills/competency
- Client Support
- Substance Use Disorder Treatment
- 24/7 Facility Operations
- Shift Leadership
- Direct Care
- Safety Monitoring
- Behavioral Healthcare
- Microsoft 365
- Interpersonal Skills
- Communication Skills
Skills & topics
- Lead Client Support Worker
- Behavioral Healthcare
- Substance Use Disorder Treatment
- Direct Care
- Shift Lead
- Client Supervision
- Georgia
- Dublin
- Swainsboro
- Community Service Board
How to get hired
- Research the Community Service Board of Middle Georgia: Understand their mission in behavioral healthcare and values like Quality and Teamwork.
- Tailor Your Resume: Highlight experience in direct client care, substance use treatment, and previous leadership or shift lead roles.
- Emphasize Key Skills: Showcase your communication, interpersonal, organizational, and Microsoft 365 proficiency in your application.
- Prepare for Behavioral Questions: Be ready to discuss how you handle emergencies, lead a team, and ensure client safety in a 24/7 setting.
- Inquire About Benefits: Ask about the comprehensive medical, dental, vision, 401(k) match, and paid time off during the interview process.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of a Lead Client Support Worker at Community Service Board of Middle Georgia?
- As a Lead Client Support Worker at the Community Service Board of Middle Georgia, you will provide direct support and supervision to individuals in a 24-hour substance use treatment facility. You will also serve as the shift lead, overseeing daily operations, ensuring client safety, managing staff, and facilitating program activities.
- What qualifications are required for the Lead Client Support Worker position in Swainsboro, Georgia?
- To be considered for the Lead Client Support Worker role, you need a High School Diploma or GED, a Valid Georgia Driver’s License, effective verbal and written communication skills, strong interpersonal skills, and experience with Microsoft 365. Previous leadership experience is preferred.
- Does Community Service Board of Middle Georgia offer opportunities for career growth?
- Yes, Community Service Board of Middle Georgia emphasizes opportunities for career growth and advancement within the organization as part of their total rewards package for employees.
- What kind of work environment can I expect as a Lead Client Support Worker at Braswell House?
- You can expect to work in a 24/7 treatment setting focused on substance use disorders. The role involves continuous client supervision, maintaining a safe and structured environment, and overseeing shift operations, including evenings, overnights, weekends, and holidays.
- What benefits does Community Service Board of Middle Georgia offer its employees?
- Community Service Board of Middle Georgia offers a comprehensive benefits package including Medical, Dental & Vision Plan Options, generous Paid-Time Off, a 401(k) Plan with Company Match, Short- & Long-Term Disability Plans, and an Employee Assistance Program (EAP).
- Is sponsorship available for this Lead Client Support Worker position?
- No, Community Service Board of Middle Georgia will not sponsor a new applicant for employment authorization for this Lead Client Support Worker position at this time.
- How does Community Service Board of Middle Georgia approach client care?
- Community Service Board of Middle Georgia is dedicated to providing quality, innovative behavioral healthcare in a recovery-based environment, emphasizing person-centered and recovery-oriented services for all individuals they serve.