Senior Business Operations Manager @ Commonwealth Bank
placeSydney, New South Wales, Australia
businessOn Site
scheduleFull Time
Posted 4 days ago
Your Application Journey
Interview
Email Hiring Manager
***** @commbank.com
Recommended after applying
Job Details
Overview
At CommBank, our Disputes team is dedicated to delivering fair outcomes. As a Senior Business Operations Manager, you will drive strategic alignment, operational efficiency, and continuous improvement across multiple business units.
Responsibilities
- Lead a high-performing team of 40 professionals.
- Drive transformation and optimize operations to exceed enterprise goals.
- Develop and track KPIs to measure business effectiveness.
- Ensure compliance with delivery frameworks and risk management.
- Partner with cross-functional teams and drive continuous improvement.
Requirements
- Proven leadership with strong team management skills.
- Strategic mindset with experience in cross-functional initiatives.
- Expertise in risk frameworks, compliance, and performance metrics.
- Proficiency in business intelligence tools and digital transformation.
- Exceptional communication and stakeholder engagement skills.
Key Skills/Competency
Senior Business Operations Manager: Leadership, Operations, Strategy, KPIs, Compliance, Data Analysis, Digital Transformation, Innovation, Continuous Improvement, Customer Focus
How to Get Hired at Commonwealth Bank
🎯 Tips for Getting Hired
- Research Commonwealth Bank's culture: Study mission, values, and latest news.
- Tailor your resume: Highlight strategic and operations leadership skills.
- Prepare for interviews: Showcase data-driven decision making.
- Network effectively: Leverage LinkedIn and company reviews.
📝 Interview Preparation Advice
Technical Preparation
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Review data analysis tools.
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Study compliance and risk management.
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Understand KPI dashboard creation.
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Brush up on digital transformation trends.
Behavioral Questions
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Describe a leadership challenge faced.
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Explain cross-functional collaboration experiences.
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Share experiences with process improvements.
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Demonstrate strategic decision making.
Frequently Asked Questions
What qualifications does Commonwealth Bank seek for a Senior Business Operations Manager?
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How does Commonwealth Bank assess a Senior Business Operations Manager during interviews?
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What experience is needed to excel as a Senior Business Operations Manager at Commonwealth Bank?
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Are digital transformation skills necessary for a Senior Business Operations Manager at Commonwealth Bank?
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What role does customer satisfaction play in the Senior Business Operations Manager position at Commonwealth Bank?
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How important is cross-functional collaboration at Commonwealth Bank?
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Does Commonwealth Bank offer internal career advancement for this role?
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What kind of leadership style is preferred for a Senior Business Operations Manager?
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Is experience with KPIs and performance dashboards required?
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What additional skills can boost my application for Commonwealth Bank?
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