Sr. Specialist, HRSC Benefit Ops
Comcast · United States
- Hybrid
- Full-time
- $50,000 / year
- United States
Job highlights
- Deliver expert HR consultation and process support globally.
- Analyze complex issues and lead service improvements.
- Oversee payroll and compensation, support talent management.
- Mentor junior team members and disseminate knowledge.
- Enhance HR service delivery and data integrity.
About the role
Job Summary
This job is integral to delivering expert HR consultation and process support to global employees, ensuring compliance and efficiency. It involves analyzing complex issues, leading service improvements, and mentoring team members. The role is pivotal in enhancing HR service delivery and data integrity within the company.
Responsibilities
Advising employees and HR professionals on complex HR inquiries, ensuring compliance with global business processes and policies. Overseeing payroll processes, resolving compensation issues, and supporting recruitment and talent management initiatives. Updating and disseminating knowledge on core business processes to HR teams and company leaders. Collaborating on escalated HR matters, driving process improvements, and advocating policy changes with HR Service Delivery and Centers of Excellence. Investigating and resolving intricate pay issues in partnership with Payroll and Tax teams, ensuring employee satisfaction. Mentoring Tier 1 support and new team members, fostering understanding of complex HR issues and processes. Leading the implementation and support of new HR services and projects, coordinating with cross-functional teams. Handling sensitive HR transactions, including terminations, leave of absence requests, and data integrity auditing. Performing regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned.
Key Skills/Competency
Service Delivery, Human Resources (HR), Data Analysis, Process Improvements, Cross-Functional Teamwork, Benefits Administration, HR Operations, Employee Relations, Compliance, Payroll Processing
Skills & topics
- HR Specialist
- Benefits Operations
- HR Operations
- Employee Benefits
- HR Consultation
- Process Improvement
- Payroll
- Talent Management
- HR Service Delivery
- Compliance
How to get hired
- Tailor your resume: Highlight experience in benefits administration, HR operations, and process improvement relevant to Comcast's needs.
- Showcase compliance knowledge: Emphasize expertise in global HR policies, payroll, and sensitive transaction handling.
- Demonstrate collaboration skills: Provide examples of successful cross-functional teamwork and mentoring junior staff.
- Prepare for behavioral questions: Be ready to discuss problem-solving, customer focus, and driving results, aligning with Comcast's operating principles.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of a Senior HR Specialist, Benefits Operations at Comcast?
- The Senior HR Specialist, Benefits Operations at Comcast advises employees and HR professionals on complex HR inquiries, oversees payroll and compensation, supports talent management, and drives process improvements. They also investigate pay issues, mentor junior team members, and manage sensitive HR transactions.
- What qualifications are needed for the Senior HR Specialist, Benefits Operations role at Comcast?
- A Bachelor's Degree is preferred, along with 2-5 years of relevant work experience. Strong skills in Service Delivery, Human Resources (HR), Data Analysis, Process Improvements, and Cross-Functional Teamwork are essential for this role at Comcast.
- How does Comcast support its employees in the Senior HR Specialist, Benefits Operations role?
- Comcast offers competitive base pay, potential bonuses, and comprehensive benefits. They provide personalized support for physical, financial, and emotional well-being, aiming to connect employees to resources when they need them most.
- What is the expected work schedule for a Senior HR Specialist, Benefits Operations at Comcast?
- The role requires regular, consistent, and punctual attendance. Employees must be able to work nights, weekends, variable schedules, and overtime as necessary to meet operational needs.
- How can I tailor my application for the Senior HR Specialist, Benefits Operations position at Comcast?
- To tailor your application for this role at Comcast, emphasize your experience with HR operations, benefits administration, payroll, and process improvement. Highlight your ability to mentor others and your experience with complex HR inquiries.
- What is the salary range for a Senior HR Specialist, Benefits Operations at Comcast?
- The national pay range for this role at Comcast is between $21.33 USD and $50.00 USD per hour, with specific ranges varying by location. Comcast considers factors like experience for the final base pay.
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