Manager, Learning Enablement

About Comcast Advertising

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.

Job Summary

The Learning & Performance team is seeking a learning consultant to lead initiatives within Comcast Advertising. In this role, you would be responsible for establishing learning strategies in partnership with business leaders, and designing, developing, and delivering high-quality, cost-effective learning solutions for employees and leaders to drive business performance. We’re seeking a candidate who can provide deep expertise in adult learning theory and best practices in learning experience design, has experience in being an architect and maintaining end-to-end learning strategies and is able to balance best practice with business realities to iterate and develop creative solutions in an agile environment. This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff.

Core Responsibilities

• Act as a learning consultant, uncovering root-cause performance gaps to architect high-impact learning roadmaps that drive business outcomes
• Engineers learning & performance strategies and executes on those strategies; includes responsibilities throughout the full learning experience design process (analysis, design, development, implementation / facilitation, and evaluation) that drive behavioral outcome including sustaining and scaling solutions for the long-term
• Identifies complex data from broad skills analyses and scales those themes into product suites, strategies, or solutions for the business
• Leverages learning analytics to share holistic learning insights and learning initiative results back to aligned business areas
• Interfaces with appropriate internal groups (i.e. Change Management, Project Management, Knowledge Management, Business Process Design, Enterprise Learning Teams, etc.) to ensure appropriate integration, scale, and analysis of tracking and reporting.
• Actively learns business to create relevant learning experiences and solutions to deliver business impact
• Other duties as assigned

Qualifications

• Bachelor's degree in Education, Instructional Design, or a related field.
• 3+ years of experience in instructional design, training delivery, and client engagement.
• Familiarity with eLearning, graphic design, and video development tools such as Articulate, Camtasia, Canva, Photoshop, or similar software.
• Experience designing and delivering end-to-end learning strategies at scale.
• Excellent consulting, communication, and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
• Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Experience operating in an agile, flexible business and learning environment is a plus.
• Experience in a sales or technology company is a plus.

Employees At All Levels Are Expected To

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Key skills/competency

• Learning Consultant
• Instructional Design
• Learning Strategy
• Performance Improvement
• Adult Learning Theory
• Learning Experience Design
• Project Management
• Stakeholder Management
• Learning Analytics
• Agile Environment