Network Engineer (Remote ET Hours)
Cole Haan · Greenland, NH
- Hybrid
- Full-time
- $140,000 / year
- Greenland, NH
Job highlights
- Design and support Cole Haan's network infrastructure.
- Manage network hardware, software, and security.
- Optimize network performance and troubleshoot issues.
- Collaborate with internal teams and external vendors.
- Requires 7+ years of network engineering experience.
About the role
Network Engineer
Cole Haan is seeking a skilled Network Engineer to join their IT Operations team. Reporting to the Director, IT Operations, this role is responsible for the design and day-to-day network operations supporting Cole Haan's North American and international corporate offices, cloud vendors, and retail stores. You will collaborate with IT application teams, vendor teams, and internal support teams on both project and operational initiatives to enhance, stabilize, and maintain the network computing environment with a focus on efficiency, stability, functionality, and security.Core Accountabilities
- Configure and install network devices such as routers, switches, and wireless access points.
- Collaborate with vendors to resolve technical issues.
- Ensure network software is up-to-date with the latest security patches.
- Continuously optimize network configurations for improved speed and reduced latency.
- Develop and enforce network security policies against unauthorized access and cyber threats.
- Respond to network incidents, perform root cause analysis, and implement corrective actions.
- Ensure network security measures comply with industry standards and regulations.
- Utilize network monitoring tools to track performance and identify potential issues.
- Plan for future network capacity needs based on usage trends and business growth.
- Diagnose and resolve network performance issues, minimizing downtime.
- Create and maintain detailed network diagrams.
- Document changes to network infrastructure, including configurations and upgrades.
- Develop standard operating procedures for network management and troubleshooting.
- Provide second and third-level support for network-related issues.
- Be available for on-call support to address urgent network issues.
- Apply strong analytical and problem-solving skills to diagnose and resolve network issues.
- Work effectively in a team environment and support other IT professionals.
- Communicate technical concepts clearly to both technical and non-technical stakeholders.
- Manage projects, including planning, execution, and monitoring.
- Implement and manage network availability solutions.
- Regularly test recovery plans to ensure effectiveness.
- Design network architecture for scalability, performance, and security.
Technical Skills
- Proficiency in networking protocols like TCP/IP, BGP, OSPF, and MPLS.
- Experience configuring routers, switches, firewalls, and wireless access points.
- Knowledge of network security measures including firewalls, VPNs, IDS/IPS.
- Familiarity with network diagnostic and monitoring tools (e.g., Wireshark, PRTG).
- Strong knowledge of security practices, including firewalls, VPNs, IDS/IPS, and encryption.
- Familiarity with scripting languages for automation.
Requirements
- Bachelor's degree or higher in Information Technology, Computer Science, or Engineering.
- Self-starter able to work independently under tight deadlines.
- 3+ years of relevant cloud connectivity experience (Azure/AWS/OCI).
- 7+ years of experience in network engineering, managing complex network environments.
- Experience with LAN/WAN networking technologies (Wired & Wireless).
- Experience with firewall and VPN configuration and maintenance.
- Experience with Fortinet Routers/Switches/Firewalls.
- Experience supporting Distribution Centers and RF Gun connectivity.
- Experience with Wireless LAN Troubleshooting and remediation.
- Experience with Fortinet Network Systems and Meraki SD-WAN.
- Experience with remote office connectivity and VPN support.
- Excellent verbal and written communication skills.
- Proactive, initiative-driven, and logical thinker.
- Ability to work with onshore/offshore teams using virtual communication tools.
- Cisco Certifications (CCNA, CCNP, CCIE) are highly valued.
- Other certifications (Fortinet, Microsoft, Azure) are advantageous.
- Must be able to work ET hours.
- Must be able to interview in person at our Greenland, NH Global Headquarters.
Compensation and Benefits
- Base Salary/Hourly Range: $120,000 - $140,000 annually + bonus.
- Bonus Eligibility: Yes, eligible for annual target bonus.
- Benefits Offered: Health Insurance, Dental Insurance, Vision Care, Health Savings Accounts, 401(k) Retirement Plan, Vacation Time, Sick Time, Paid Parental Leave, Holidays, and Cole Haan Discounts.
Key skills/competency
- Network Engineering
- Network Security
- Cloud Connectivity
- LAN/WAN
- TCP/IP
- BGP
- OSPF
- MPLS
- Firewall Configuration
- VPN Support
Skills & topics
- Network Engineer
- Network Security
- Cloud Connectivity
- LAN/WAN
- TCP/IP
- BGP
- OSPF
- MPLS
- Firewall Configuration
- VPN Support
- Network Architecture
- IT Operations
- Remote
How to get hired
- Tailor your resume: Highlight your 7+ years of network engineering experience, cloud connectivity expertise (Azure/AWS/OCI), and proficiency with protocols like TCP/IP, BGP, and OSPF, specifically mentioning Fortinet and Meraki SD-WAN.
- Showcase certifications: Emphasize any Cisco (CCNA, CCNP, CCIE), Fortinet, or Microsoft certifications to demonstrate your technical expertise and commitment to the field.
- Address remote work requirements: Clearly state your ability to work ET hours and your experience with remote office connectivity and VPN support.
- Prepare for technical interviews: Be ready to discuss your experience with network hardware configuration, security policies, troubleshooting tools like Wireshark, and network architecture design.
- Demonstrate soft skills: Highlight your strong communication, problem-solving, and teamwork abilities, as these are crucial for collaborating with diverse teams.
Technical preparation
Review TCP/IP, BGP, OSPF, and MPLS protocols.,Practice configuring Fortinet and Meraki devices.,Study network security concepts and tools.,Prepare for cloud connectivity scenarios (Azure/AWS/OCI).
Behavioral questions
Describe a complex network issue you solved.,How do you handle urgent network incidents?,Explain a technical concept to a non-technical person.,How do you collaborate with offshore teams?
Frequently asked questions
- What is the primary focus of the Network Engineer role at Cole Haan?
- The primary focus of the Network Engineer at Cole Haan is to design, implement, and support the company's network operations, ensuring efficiency, stability, functionality, and security across all its locations and cloud environments.
- What are the essential technical skills required for this Network Engineer position?
- Essential technical skills include proficiency in networking protocols (TCP/IP, BGP, OSPF, MPLS), experience with network hardware (routers, switches, firewalls, wireless access points), knowledge of network security (firewalls, VPNs, IDS/IPS), and familiarity with troubleshooting tools like Wireshark and PRTG.
- Does Cole Haan offer remote work for this Network Engineer role?
- Yes, this Network Engineer position is a remote role, but candidates must be able to work Eastern Time (ET) hours and be available for an in-person interview at their Greenland, NH Global Headquarters.
- What level of experience is expected for the Network Engineer role at Cole Haan?
- Cole Haan expects a minimum of 7 years of experience in the network engineering field, with specific experience in managing complex network environments and at least 3 years of relevant cloud connectivity experience (Azure/AWS/OCI).
- Are specific network certifications beneficial for this Network Engineer application?
- Yes, Cisco certifications such as CCNA, CCNP, and CCIE are highly valued. Certifications from other vendors like Fortinet, Microsoft (MCSA, MCSE), and Azure are also considered advantageous.
- What is the salary range and bonus eligibility for the Network Engineer position at Cole Haan?
- The base salary range for this role is between $120,000 and $140,000 annually. Employees are also eligible for an annual target bonus based on company and individual performance.
- What benefits are offered to employees in this Network Engineer role at Cole Haan?
- Cole Haan offers a comprehensive benefits package including Health Insurance, Dental Insurance, Vision Care, Health Savings Accounts, a 401(k) Retirement Plan, Paid Time Off (Vacation, Sick Time, Parental Leave), Holidays, and Cole Haan Discounts.
- How does Cole Haan handle on-call support for network issues?
- The Network Engineer will be expected to be available for on-call support to address urgent network issues that may arise outside of regular business hours, ensuring continuous network availability.