Workday Client Partner
Cognizant · United States
- Hybrid
- Full-time
- $147,500 / year
- United States
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Job highlights
- Build client relationships and drive future revenue.
- Act as a trusted advisor and client champion.
- Manage client accounts and develop new business.
- Collaborate with internal teams and partners.
- Provide strategic IT roadmap guidance.
About the role
Workday Client Partner at Cognizant
As a Client Partner, you’ll act as the trusted advisor to our base of customers. Your focus will be on building client relationships and driving future business bookings and revenue.
As a Client Partner, your role is client champion, a trusted advisor, and facilitator who drives client business results. To succeed in this role, you need to be laser-focused on your client's business, a self-starter with excellent time management skills, able to manage your time and customers’ expectations, while staying adaptable to customer-driven priorities.
The Client Partner reports to a Client Director within the Sales organization.
Responsibilities
- Account management, leading and growing your allocated client accounts
- Provide sales support/solutioning to existing customers
- Develop new business opportunities from existing accounts
- Represent your clients' needs and feedback to our internal teams
- Serve as a trusted adviser to ensure customer’s overall satisfaction with our services.
- Act as strategic adviser to customer and drive awareness of Collaborative service offerings and develop roadmaps
- Manage staffing changes on existing accounts and work with sales and delivery to manage escalations
- Participate in prospect and sales calls and support the sales to service transition on new deals sold
- Maintain key internal and external partnerships with Sales, Solution Architects, Consulting Services, Resource Management, Workday and our alliance partners
- Provide guidance on strategic IT roadmaps
Skills And Requirements
- Workday Experience, preferred
- Bachelor's degree or equivalent experience required
- Five or more years of experience in a customer services role (consulting or account management)
- Ability to engage with senior stakeholders
- Practitioner background in HR, Payroll, or Financials is ideal
- Ability to travel to customer sites as needed
- Excellent verbal and written communication skills, including the ability to deliver presentations at the Executive level
- Ability to manage your time, the customer demands, and competing priorities with a high focus on customer service
- Ability to work with cross functional teams and develop strategy
- Minimal travel required, but must be willing to travel on-site if needed
Salary And Other Compensation
Applications will be accepted until 09/2/2026 The annual salary for this position is between $110,000- $147,500 USD depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Why Choose Cognizant
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values
- Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.
Key skills/competency
- Workday Client Partner
- Account Management
- Sales Support
- New Business Development
- Client Relationship Management
- Strategic Advising
- Workday Experience
- Customer Satisfaction
- Stakeholder Engagement
- HR, Payroll, or Financials Background
Skills & topics
- Workday
- Client Partner
- Account Management
- Sales
- Consulting
- Customer Relationship Management
- HR
- Payroll
- Financials
- Business Development
How to get hired
- Tailor your resume: Highlight Workday experience and customer service roles.
- Showcase expertise: Emphasize senior stakeholder engagement and HR/Finance background.
- Demonstrate communication: Prepare examples of executive-level presentations.
- Express client focus: Detail your time management and customer satisfaction skills.
- Network internally: Connect with Cognizant employees on LinkedIn.
Technical preparation
Familiarize with Workday's core modules.,Understand HR, Payroll, or Financials systems.,Review client success case studies.,Practice presenting IT roadmaps.
Behavioral questions
Describe a time you managed a difficult client.,How do you prioritize competing demands?,Give an example of influencing senior stakeholders.,How do you foster client satisfaction?
Frequently asked questions
- What is the salary range for a Workday Client Partner at Cognizant?
- The annual salary for a Workday Client Partner at Cognizant ranges between $110,000 and $147,500 USD, depending on experience and qualifications. This role is also eligible for Cognizant's discretionary annual incentive program.
- What are the key responsibilities of a Workday Client Partner at Cognizant?
- Key responsibilities include account management, driving new business opportunities, acting as a trusted advisor to clients, representing client needs internally, and providing strategic IT roadmap guidance. You will also manage client satisfaction and internal/external partnerships.
- What qualifications are preferred for the Workday Client Partner role at Cognizant?
- Preferred qualifications include Workday experience, a Bachelor's degree or equivalent, and over five years in customer service, consulting, or account management. A practitioner background in HR, Payroll, or Financials is also ideal.
- Does this Workday Client Partner role require travel?
- Minimal travel is required for this role, but candidates must be willing to travel to customer sites as needed. This could include on-site visits when necessary.
- What benefits does Cognizant offer for the Workday Client Partner position?
- Cognizant offers a comprehensive benefits package including Medical/Dental/Vision/Life Insurance, Paid Time Off, 401(k) plan with contributions, Disability insurance, Paid Parental Leave, and an Employee Stock Purchase Plan.
- How can I best prepare my application for the Workday Client Partner role at Cognizant?
- To prepare your application, focus on highlighting your Workday experience, account management successes, and ability to engage with senior stakeholders. Quantify your achievements in business development and client satisfaction to stand out.
- What is the company culture like at Cognizant for a Client Partner?
- Cognizant fosters an entrepreneurial environment that values ideas and innovation. Their core values emphasize teamwork ('Work as One'), excellence ('Raise the Bar'), innovation ('Dare to Innovate'), integrity ('Do the Right Thing'), and ownership ('Own It').