Legal Records Retrieval Specialist (Experienced)
Codes Health · United States
- Hybrid
- Full-time
- $65,000 / year
- United States
Job highlights
- Manage end-to-end medical record retrieval.
- Improve retrieval processes and documentation.
- Ensure accuracy and compliance of records.
- Collaborate on automation and improvements.
- Requires significant prior retrieval experience.
About the role
About Codes Health
At Codes Health, we’re building the modern platform for end-to-end medical-records retrieval for lawyers and specialty healthcare providers. We’re a well-funded, growing company with a multi-year runway and a clear path to category leadership. Our mission is to automate the record retrieval process so firms can serve clients faster, with less friction and zero error.
About the Role
As a Legal Records Specialist, you’ll be on the front lines of our retrieval operations. This entails working directly with healthcare providers and internal tools to ensure records are obtained accurately, quickly, and compliantly. This is a high-impact role at the center of our operations. You’ll combine process discipline with problem-solving creativity, and you’ll help shape the very playbooks and automation features we scale across the company.
What You’ll Do
- Manage end-to-end record retrieval for assigned customers and providers.
- Build, standardize, and continuously improve playbooks for high-volume hospitals, billing groups, and provider networks.
- Ensure accuracy and compliance — clean ROIs, affidavits, billing records, and complete document sets with zero rework.
- Surface workflow improvements and partner with engineering and product to help automate repetitive steps.
- Collaborate with teammates to share learnings, standardize best practices, and raise our quality bar.
What Success Looks Like
- Noticeable reduction in average days-to-receipt across your assigned providers.
- Playbooks for your facilities are documented, shared, and reused by teammates.
- Consistent delivery of complete, compliant record sets — no follow-up rework required.
- Ongoing contributions to process and product improvements.
What We’re Looking For
- Significant prior experience in legal record retrieval. You should know the ins-and-outs of the retrieval process, providers, and records.
- A strong work ethic and ownership mindset — you take pride in getting things done right.
- Excellent communication skills — comfortable calling provider offices and following up until the job is done.
- Organized and detail-oriented — able to manage multiple requests without dropping balls.
- Tech-comfortable: quick to learn new tools and workflows.
- A team player who cares about improving the process, not just checking boxes.
Key skills/competency
- Legal Records Retrieval
- Medical Records
- Healthcare Providers
- Process Improvement
- Automation
- Compliance
- Communication Skills
- Detail-Oriented
- Tech-Savvy
- Teamwork
Skills & topics
- Legal Records Retrieval
- Medical Records Specialist
- Healthcare Records
- Record Retrieval
- Compliance
- Process Improvement
- Automation
- Document Management
- Operations Specialist
- Healthcare Administration
How to get hired
- Tailor your resume: Highlight legal record retrieval experience and achievements.
- Craft a compelling cover letter: Emphasize your understanding of the retrieval process and compliance.
- Showcase technical aptitude: Detail your experience with relevant tools and workflows.
- Demonstrate ownership and communication: Provide examples of proactive problem-solving and effective collaboration.
- Prepare for interviews: Be ready to discuss specific retrieval scenarios and process improvements.
Technical preparation
Master retrieval process for various providers.,Learn internal tools for record management.,Practice data entry and document review.,Familiarize with compliance standards.
Behavioral questions
Describe a time you improved a process.,How do you handle difficult provider offices?,Share an example of attention to detail.,How do you collaborate with a team?
Frequently asked questions
- What are the key responsibilities for a Legal Records Retrieval Specialist at Codes Health?
- As a Legal Records Retrieval Specialist at Codes Health, your primary responsibilities include managing the end-to-end retrieval of medical records for assigned clients and providers, building and refining retrieval playbooks, ensuring the accuracy and compliance of all retrieved documents, and contributing to process and product improvements through collaboration with engineering and product teams.
- What experience is necessary to be considered for the Legal Records Retrieval Specialist role at Codes Health?
- Codes Health is looking for candidates with significant prior experience in legal record retrieval. This includes a deep understanding of the retrieval process, familiarity with various healthcare providers and the types of records they hold, and a proven ability to manage multiple requests efficiently and accurately.
- How does Codes Health leverage technology in its record retrieval process?
- Codes Health is building a modern platform to automate and streamline the end-to-end medical records retrieval process. As a Legal Records Retrieval Specialist, you will work with internal tools, identify opportunities for automation, and partner with engineering and product teams to develop features that reduce manual effort and improve efficiency.
- What does success look like in the Legal Records Retrieval Specialist role at Codes Health?
- Success in this role is measured by a noticeable reduction in the average time it takes to receive records from assigned providers, the successful documentation and sharing of retrieval playbooks, the consistent delivery of complete and compliant record sets with no rework needed, and active contributions to ongoing process and product enhancements.
- What is the work environment like at Codes Health for a Legal Records Retrieval Specialist?
- Codes Health is a well-funded, growing company focused on achieving category leadership in medical records retrieval. The Legal Records Retrieval Specialist role is described as high-impact, centered on operations, and offers the opportunity to combine process discipline with creative problem-solving, contributing to the company's scaling automation features and playbooks.