Operations Analyst

About Codal

Codal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions. Our areas of expertise include application modernization, eCommerce, UX/UI design, product strategy, data analytics, and artificial intelligence. At Codal, you will collaborate with some of the most innovative organizations in the world and work on cutting-edge technologies that push the boundaries of design and software development. We promote long-term success, not just for our clients but for our team, helping you develop a professional roadmap that takes your career to new heights.

The Role

The Operations Analyst plays a pivotal role in supporting Codal's C-Suite, Global Operations Teams, and Department Leads — serving as a critical link across the organization's most important functions. This position encompasses a broad range of high-impact responsibilities that drive ongoing organizational success while directly enabling both client-facing teams and internal initiatives. The ideal candidate is a detail-oriented, self-motivated individual who thrives in a dynamic environment — someone who can confidently juggle competing priorities, stay meticulously organized, and deliver strategic insight that moves the needle.

Key Responsibilities:

• Analyze complex, multi-source data to uncover business opportunities, identify operational enhancements, and develop strategic solutions that drive organizational growth.
• Identify and implement automation opportunities across internal workflows and processes, leveraging technology to reduce manual effort, increase efficiency, and free up organizational capacity for higher-impact work.
• Partner with Management and cross-departmental leads to streamline and elevate operational workflows in alignment with Codal's best practices.
• Translate data into actionable insights by conducting comparative analyses, presenting key findings to leadership, and championing well-informed solutions and strategies.
• Monitor Codal's project portfolio and internal systems by tracking key metrics, identifying emerging trends, and delivering forward-thinking recommendations grounded in historical performance.
• Own the end-to-end creation and execution of monthly departmental and office budget reports — surfacing trends, forecasting financial spend, and presenting actuals to key stakeholders.
• Establish and enforce cost analysis policies and procedures, guiding the organization toward more disciplined and efficient financial decision-making.
• Strengthen financial health by rigorously analyzing results, monitoring variances, and proactively identifying trends that impact the organization's bottom line.
• Reconcile and support the processing of monthly expense reports against bank statements, ensuring full compliance with Codal's company policies.
• Own and manage Codal's vendor contracts and subscriptions across the full lifecycle — including renewals, negotiations, utilization tracking, and internal database management.
• Conduct regular audits of internal systems to ensure ongoing compliance and adherence to Codal's operational best practices.

Skills & Requirements:

• 4+ years of Operations experience, a Financial-oriented background is preferred
• Intermediate to advanced in Excel & previous analytical experience is a plus
• Strong attention to detail and ability to work in a fast-paced environment
• Excellent critical thinking skills & ability to create solutions backed by data
• Experience working with a PSA tool and an Expense Management tool
• Excellent organizational and problem-solving skills

Why Codal?

• Codal is a global agency with over 200 employees, and offices in the US, Canada, the UK, and India
• We regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work
• Office snacks and drinks + a fancy Bevi water machine with flavored water
• We offer Medical, Life, Dental/Vision, and many more insurance types
• Employer 401k match - 4%
• A recreational group that regularly competes in city leagues for softball and volleyball
• An office in the heart of downtown Chicago with a gym, food court, Walgreens, rooftop bar, outdoor sports court, and other amenities
• Working hybrid for in-person collaboration and sprint-planning days

Compensation & Benefits

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. Pay range: $80,000 USD - $100,000 USD Note: Codal only communicates with candidates through official @codal.com email addresses. We never request payment during the hiring process. Please be vigilant regarding recruitment scams. At Codal, we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Key skills/competency

Operations Analyst, Data Analysis, Operational Enhancement, Process Improvement, Workflow Automation, Financial Reporting, Budget Management, Vendor Contract Management, Data-Driven Solutions, Critical Thinking