Business Analyst

About Coca-Cola Canada Bottling Limited

Coke Canada Bottling is Canada’s Local Bottler, a proudly independent, Canadian, family-owned business. We make, distribute, merchandise, and sell the most-loved beverages Canadians enjoy. With over 6,000 diverse employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing facilities.

Coke Canada supplies some of Canada’s favourite beverage brands, aiming to be the leading beverage partner in Canada. We are committed to creating a better future and delivering optimism by bringing sustainable value to our employees, customers, consumers, and communities.

Advancing a high-performing, collaborative, and inclusive culture is at the core of our vision to be the World’s Greatest Bottler, Built by the Best People, and we’re looking for exceptional talent to help us achieve this goal. For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.

About This Opportunity

We are recruiting a Business Analyst to join our Technology team. In this role, you will play a meaningful part in shaping solutions that directly support our business strategy and day-to-day operations. As a Business Analyst, you will work on a variety of impactful initiatives, including digital transformation, automation, and process improvement, partnering closely with business stakeholders, technology teams, and external vendors.

This is an exciting opportunity for a curious, collaborative problem solver who enjoys translating business needs into practical, high-quality technology solutions, while gaining exposure to diverse projects, modern delivery approaches, and initiatives that drive real business impact.

Responsibilities

Requirements Elicitation & Analysis

• Lead working sessions, interviews, and other elicitation activities to gather and validate requirements for complex cross-functional projects and initiatives.
• Translate business requirements into clear functional and technical specifications including use cases, user stories, and test cases.
• Develop comprehensive Business Requirements Documents (BRDs) and obtain validation and sign-off from Subject Matter Experts (SMEs).
• For automation projects and initiatives, document current-state (as-is) processes in Process Definition Documents (PDDs).

Project Delivery & Execution

• Adapt to evolving project needs and priorities, supporting delivery across multiple methodologies and team structures.
• Manage project scope and timelines while proactively tracking risks, issues, and dependencies.
• Partner with technology teams, vendors, and business stakeholders to ensure requirements and acceptance criteria are fully met prior to deployment.

Stakeholder Engagement & Change Enablement

• Build strong, collaborative relationships with stakeholders across business units, serving as a key link between business needs and technical solutions.
• Support change management and user adoption activities, ensuring impacted teams are informed and prepared for new ways of working.
• Ensure compliance with Coke Canada’s policies, standards, and best practices.

Continuous Improvement

• Stay current with industry trends and emerging technologies and contributing to a culture of continuous feedback and improvement.
• Leverage AI tools responsibly to enhance consistency and efficiency, while maintaining content integrity.

Qualifications

• Minimum of a college diploma in Business Information Systems, Computer Science, or a related field.
• 1-3 years of experience in a Business Analyst or similar role supporting technology-enabled initiatives.
• Experience with core business analysis techniques and tools, including process modelling, gap analysis, and requirements traceability.
• Ability to create end-to-end process flows, including process diagramming and system integration diagramming.
• Proven ability to manage multiple projects and competing priorities effectively in a fast-paced environment.
• Proficiency with Microsoft Office Suite (e.g., Word, Excel, Outlook).
• Experience with Microsoft Power Platform (preferred).
• Foundational understanding of RPA and Automation (preferred).
• Excellent communication, facilitation, and presentation skills, with the ability to work independently and engage with both technical and non-technical stakeholders.
• Adaptable and open to change, with the ability to work effectively across varied delivery models and projects.
• Strong analytical, problem-solving, and critical thinking skills.

Why Work With Us?

Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career. Coke Canada has a culture of learning, offering on-the-job training and a library of free courses. We provide a comprehensive benefits package covering physical, mental, financial, and overall health and well-being, including competitive compensation, retirement programs, EAP, paid vacation, and floater days.

We have strong local connections, supporting communities through employee volunteerism and working Toward a Better Future Together with our sustainability plan. Coke Canada is recognized as one of Canada’s Best Employers for Diversity, committed to fostering a diverse, equitable, and inclusive workplace where everyone belongs. We encourage all qualified candidates to apply, even if they don't meet every single qualification.

Our hiring process is human-driven and does not involve AI tools for screening, assessment, or selection. For accommodations, please contact HR@cokecanada.com.

Key skills/competency

• Requirements Elicitation
• Process Modelling
• Gap Analysis
• Requirements Traceability
• Project Management
• Stakeholder Engagement
• Change Enablement
• Microsoft Office Suite
• Microsoft Power Platform
• RPA Automation