Assistant Manager, Learning Experience & Design
@ Coast Mountain Bus Company

Vancouver, BC
CA$122,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXXXX XXXXXXXXX XXXXXXXXX******* @translink.ca
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Job Details

About the Role

The Assistant Manager, Learning Experience & Design at Coast Mountain Bus Company (CMBC) supports the Manager, Learning Experience by leading the design and delivery of learning solutions. Operating in Metro Vancouver, CMBC is one of BC’s Top Employers and the largest operating company in the integrated TransLink enterprise.

Key Responsibilities

  • Collaborate with the Manager to develop L&D strategies aligned with organizational priorities.
  • Oversee design, development, delivery, and evaluation of innovative learning solutions.
  • Manage Instructional Design staff and internal/external vendors.
  • Administer and enhance the Learning Management System (LMS) and digital learning solutions.
  • Serve as a change agent to embed a strong learning culture.

Qualifications

An undergraduate degree in Instructional Design, Education or similar; minimum five years in instructional material design in corporate settings; and at least two years in a supervisory role with experience in multi-modal learning programs.

Other Requirements

  • Advanced knowledge of training program concepts and instructional design techniques.
  • Experience with emerging technologies, including AI in instructional design.
  • Expertise in graphic design tools (Adobe Creative Suite, Articulate Storyline, Camtasia) and LMS administration.
  • Strong project and change management skills.

Working Conditions

This is a hybrid role offering flexibility to work on-site and remotely within British Columbia. It includes a competitive salary range and additional benefits such as Extended Health, Dental, Transit Pass, and enrollment in the Public Service Pension Plan.

How to Apply

Apply online via TransLink Careers. Prepare a single PDF document with your cover letter and resume before uploading. For inquiries, contact jobs@translink.ca.

Key skills/competency

  • Instructional Design
  • Learning Strategy
  • Project Management
  • LMS Administration
  • Digital Learning
  • Change Leadership
  • Graphic Design
  • Vendor Management
  • Evaluation
  • Training

How to Get Hired at Coast Mountain Bus Company

🎯 Tips for Getting Hired

  • Customize Resume: Align skills with learning design and management.
  • Highlight Experience: Emphasize corporate L&D and supervisory roles.
  • Prepare Examples: Showcase successful learning projects and ROI.
  • Research Culture: Understand CMBC and TransLink initiatives.
  • Practice Interviews: Review behavioral and situational questions.

📝 Interview Preparation Advice

Technical Preparation

Review LMS administration best practices.
Practice using Adobe Creative Suite and Articulate.
Study digital learning trends and analytics.
Refresh project management and change tools.

Behavioral Questions

Describe a time you led change.
Explain handling conflict in teams.
Discuss a project planning challenge.
Share experience managing diverse teams.

Frequently Asked Questions