Operational Risk Analyst

The Opportunity at Co-operators

We are a leading Canadian financial services co-operative dedicated to fostering a sustainable and resilient society. Our team is crucial to achieving this strategy, which is why we prioritize our people by ensuring a strong culture and development opportunities. This enables our team to thrive and fulfill our purpose, working alongside individuals who deeply care about you, our clients, and our communities.

Our national Finance team aims to create, enhance, and protect value for our organization and its stakeholders. We educate and influence the organization to make informed, risk-based decisions, thinking innovatively and strategically to solve business problems. We strive to advance our business with practical, integrated processes and tools that ensure organizational success.

As an Operational Risk Analyst, you will play a key role in implementing the operational controls program. Your responsibilities will evolve to meet program needs, ensuring controls are consistently identified, documented, reviewed, and tested.

How You Will Create Impact

• Support the development of Enterprise Risk Management's risk framework in relation to expanding regulatory expectations (e.g., OSFI B-10 Third-Party Risk, B-13 Technology and Cyber Risk, and E-21 Enterprise Risk Management).
• Assist in the collection, confirmation, and documentation of key operational controls within the organization, ensuring data completeness and accuracy.
• Contribute to education and communication on risk-related topics such as Third-Party Risk Management and IT Risk Management.
• Collaborate with the team and stakeholders to identify, document, and review risk mitigation tactics.
• Provide support to team members and functions within the team as required.

How You Will Succeed

• You are an agent of change, committed to continuous improvement, and driven to exceed client expectations.
• You possess strong critical thinking skills, enabling you to identify problems and proactively propose effective solutions.
• Your excellent communication skills ensure messages are conveyed clearly and effectively.
• You are an effective team player, sharing knowledge and supporting your peers.

To Join Our Team

• You have 4-6 years of experience in Information Risk Management, Operational Risk Management, or Third-Party Risk, including 2-3 years in an Insurance or Financial Services environment.
• You hold a post-secondary degree in Business, IT, Math, or a related discipline.
• You have experience documenting and assessing IT controls.
• A Certified Information Systems Auditor (CISA), Canadian Risk Management (CRM), Professional Risk Manager (PRM), or Certified in Risk and Information Systems Control (CRISC) designation is considered an asset.
• This position primarily works with majority non-francophone groups and teams located outside of Québec, requiring proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

What You Need To Know

• Occasional travel will be required.
• This role involves detail-oriented work requiring a high degree of mental concentration for extended periods.
• A background check will be a condition of employment for the successful candidate.

What’s in it for you?

Co-operators offers robust benefits including training and development, flexible work options, paid time off, a holistic approach to well-being, paid volunteer days, competitive salary, incentive programs, group retirement savings, pension, and comprehensive health and wellness benefits.

Key skills/competency

• Operational Risk Management
• Information Risk Management
• Third-Party Risk Management
• IT Controls Documentation
• Regulatory Compliance (OSFI B-10, B-13, E-21)
• Risk Mitigation
• Critical Thinking
• Communication Skills
• Continuous Improvement
• Financial Services Experience