Sr Systems Analyst

Sr Systems Analyst at CNO Financial Group

CNO Financial Group's IT Team is hiring a Sr Systems Analyst to design information system requirements that are consistent with the user needs of multiple business areas, working closely with both technical and business-focused job functions. This role serves as a technology system subject matter expert for the multiple systems supported in up to five business areas.

Join our growing IT department! In 2023, CNO was nominated for an 'Exceptional Employer Award' from TechPoint, an Indiana tech advocacy non-profit. CNO IT, through progressive leadership, offers career advancement opportunities, consistently provides employee recognition, and maintains a fun and exciting culture. Our IT vision is to achieve TechHappiness for both our business partners and IT associates.

Key Responsibilities of a Sr Systems Analyst:

• Preparing detailed specifications based on gathered requirements; analyzing requirements and evaluating multiple options to best address software system needs.
• Collecting and analyzing information from system users to assess system scope and objectives.
• Performing hands-on activities to develop, tune, maintain, and support nightly processing, reporting, and query capabilities to ensure a high performing system.
• Developing specifications, diagrams, and flowcharts to address system needs.
• Performing troubleshooting of system issues and performing ongoing maintenance and development on the system; installing software and performing moderate to major system enhancements.
• Preparing and maintaining technical documentation to guide system users.
• Acting as a resource to other systems analysts.
• Providing input and subject matter expertise on respective systems in support of large projects.
• Participating in recommending new system functionality and upgrade planning.

What Makes You a Great Fit:

• Ability to analyze and translate user needs into system requirements.
• Capacity to build on knowledge of the organization, its processes, and customers to support successful system implementations.
• Strong verbal and written communication skills, coupled with a customer service focus and attitude.
• Working knowledge of general technology concepts (i.e. applications, databases, browsers, etc.).
• Demonstrated agility and resilience in dynamic work settings, quickly adjusting to evolving priorities and business needs.
• Thrives in a fast-paced environment, maintaining high productivity and professionalism.

What You'll Need:

• Bachelor’s degree in Information Technology or a related discipline; or equivalent experience.
• Typically a minimum of three to five years of related experience as a Systems Analyst, Business Analyst, etc.
• Prior experience in utilizing Agile methodologies (SAFe framework, etc.) to drive successful project outcomes and enhance team collaboration.
• Experience with API-based integrations, technical documentation generation, and the ability to translate business requirements to technical stories.

What Will Set You Apart:

• Insurance industry experience is a plus.
• Prior hands-on experience with Pega and/or Java to analyze, design, and optimize system workflows, ensuring scalable and efficient solutions aligned with business requirements.
• Prior experience leading and facilitating user journey mapping exercises, translating insights into actionable system requirements.

Benefits at CNO Financial Group:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan with company match
• Short-term & long-term disability insurance
• Paid time-off and corporate holidays
• Paid parental leave
• Company paid life insurance

Work Arrangement Details:

CNO embraces flexibility and encourages you to work where you’re most productive. Associates who live within a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando, and Milwaukee) have access to come into that office. Associates who live outside of a 60-mile radius may perform this role full-time work from home (WFH) from any US based location, as long as you are willing to work central or eastern time zone hours. All associates may be asked to travel to varying corporate offices periodically. Work cannot be performed from outside of the United States.

About CNO Financial Group:

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands, supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income, and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents, and independent partner agents guide individuals, families, and businesses through a lifetime of financial decisions.

We are financially strong and well-positioned for continued growth, grounded in our core values of People Focused, Integrity, Customer Driven, and Excellence. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Orlando, and Milwaukee. At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more, and we'll provide you with opportunities to grow your skills through challenging professional experiences. If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

Key Skills/Competency:

• Systems Analysis
• Requirements Gathering
• Software Design
• Troubleshooting
• Technical Documentation
• Agile Methodologies
• API Integrations
• Pega Development
• Java Programming
• User Journey Mapping