Administrative Assistant II

Overview

The Administrative Assistant II at CNA Insurance supports day-to-day operational matters across departments including operations, corporate services, and sales. This role involves complex administrative tasks, confidential issue resolution and serves as a liaison between management and other business units.

Essential Duties & Responsibilities

• Assist management in coordinating organizational administration activities such as performance reviews and cost center updates.
• Draft, prepare, and distribute correspondence, memos, and reports using office technologies.
• Collaborate with internal and external contacts to address business unit administration issues.
• Schedule and coordinate meetings, conferences, travel arrangements, and manage business calendars.
• Prepare and process reports including timekeeping and payroll processes; may train staff.
• Lead, mentor, and train other staff as needed.
• Maintain official documents and records and assist in special projects.
• Attend meetings and seminars, record notes, and provide necessary information.
• Back up other Administrative Assistants and support other functional areas when required.

Skills, Knowledge, and Abilities

• Excellent written and verbal communication skills and professional phone etiquette.
• Strong interpersonal skills for effective interaction with all levels.
• Proficiency in Microsoft Office and other business software systems.
• Excellent organizational skills with the ability to prioritize multiple tasks.
• General knowledge of the insurance industry and business operations.

Education and Experience

Some college coursework in Marketing, Business, Accounting, etc. is desirable and typically a minimum of four years of strong administrative experience is required.

Compensation & Benefits

In San Francisco, base pay ranges from $69,700 to $87,100 based on various factors including experience, skills, and location. In other jurisdictions, national base pay ranges from $35,000 to $65,000 annually. CNA offers a comprehensive benefits package for employees and their families.

Additional Information

CNA is committed to accommodating qualified individuals with disabilities. To request an accommodation during the recruitment process, please contact leaveadministration@cna.com.

Key skills/competency

• Administrative Support
• Organizational Skills
• Communication
• Microsoft Office
• Coordination
• Time Management
• Problem Solving
• Confidentiality
• Teamwork
• Insurance Industry