Monitoring Intelligence Analyst

About CloudWalk

CloudWalk is an AI-first fintech building its own technology to bring justice to the broken payment system in Brazil. Some people say a company is a unicorn when it reaches a valuation of over 1 billion dollars. We are one of those companies. But we are also a much cooler type of unicorn: a freaking amazing beast that is incredibly rare, cool as hell and damn hard to catch.

The Opportunity

If you are curious, have no fear of working hard, love to solve problems, and have logical and systemic thinking, this challenge is for you. You will be at the core of the fast-growing payments acquirer of Brazil, monitoring and building tools to help the company operate well, efficiently, and with no big problems in the day-to-day. We want firefighters that use code to stop the fire. Are you sure that you can handle it? This is a night shift position — candidates must be available to work during nighttime hours.

What You Will Be Doing as a Monitoring Intelligence Analyst

• Understand and analyze constantly our operation processes.
• Constantly rethink and iterate routines and solutions.
• Develop internal tools to automate routines and solve problems.
• Make analysis and dashboards using Grafana and Metabase.
• Monitoring the overall operations of the company.

What You Need to Succeed

• A love for data — not just crunching it, but listening to what it says;
• Use artificial intelligence tools to accelerate insight generation, pattern recognition, and opportunity discovery;
• Ability to leverage AI to enhance data understanding, whether by summarizing patterns, automating insight extraction, or simplifying complexity;
• No excuses and no bullshit mindset.
• Agility and proactivity to solve big problems.
• Passion for challenges and puzzles.
• Ability to understand complex systems by a hands-on learning process.
• Upper-intermediate English (talking, reading, and listening) to thrive in a global, distributed environment.

It Is Desirable

• Software development skills.
• Work with APIs and integrate systems.
• Data analysis skills.
• Familiarity with tools like SQL, Python, notebooks, or AI-based assistants — but more importantly, a sense of purpose when using them;
• Experience with: Grafana and Prometheus.
• Machine learning, AI modeling is a plus.

Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments — together. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Key skills/competency

• Data Analysis
• Monitoring
• Problem Solving
• Process Automation
• Artificial Intelligence (AI) Tools
• Systematic Thinking
• Grafana
• Metabase
• SQL
• Python