Want to get hired at Cloudstaff?

Virtual Assistant - Property Support

Cloudstaff

HybridHybrid

Original Job Summary

Overview

Cloudstaff is seeking a Virtual Assistant - Property Support. This remote role supports property listings management, onboarding new properties, online distribution review, payments assistance, and guest communication & administrative support.

Key Responsibilities

  • Manage and update property listings on travel platforms
  • Assist in onboarding new hotels and properties
  • Review online distribution for consistency and visibility
  • Support accurate and secure payment processing
  • Respond to guest enquiries and provide admin support

Qualifications & Requirements

  • Experience as a Virtual Assistant or in hospitality/tourism
  • Knowledge of online booking platforms (Booking.com, Expedia, Airbnb)
  • Excellent written and verbal English skills
  • Proficient in Microsoft Office / Google Workspace; property management systems a plus
  • Highly organized, detail-oriented, and proactive

Non-negotiable Skills

  • Excellent English spelling and grammar
  • Experience with online agents (Booking.com, Airbnb, etc.)
  • Marketing experience viewed favorably

Perks & Benefits

  • Comprehensive health and life insurance from day 16
  • Flexible leave credits for vacation, emergency, and sick leave
  • Quarterly perks boxes including groceries and snacks
  • Mid-Year Parties with giveaways and cash prizes
  • Career advancement opportunities, annual performance review with salary increase
  • Company-provided PC/Laptop and fiber internet connection
  • Tech-on-wheels support and social clubs
  • International career growth and referral incentives
  • Mental wellness and employee assistance programs
  • Employee Share Units program and Cloudstaff Dream Points

Additional Information

Please attach a 1-2 minute video introduction along with your updated CV to become a priority applicant.

About Cloudstaff

Established in 2005, Cloudstaff is a leading outsourcing company focused on empowering businesses with smarter talent solutions. Their award-winning culture emphasizes staff engagement, professional growth, and work-life balance.

Key skills/competency

  • Property Management
  • Listings
  • Onboarding
  • Payments
  • Guest Communication
  • Administrative Support
  • Online Booking
  • Microsoft Office
  • Google Workspace
  • Attention to Detail

How to Get Hired at Cloudstaff

🎯 Tips for Getting Hired

  • Customize your resume: Highlight property support and admin skills.
  • Review job description: Emphasize online booking experience.
  • Prepare a video intro: Clearly present relevant skills.
  • Research Cloudstaff: Understand their culture and benefits.

📝 Interview Preparation Advice

Technical Preparation

Review property management software basics.
Practice using Microsoft Office and Google Workspace.
Study online travel booking platforms.
Test data entry and listing tools.

Behavioral Questions

Prepare examples of time management.
Describe teamwork and collaboration experiences.
Explain problem-solving in administrative tasks.
Share client communication success stories.