Product Manager Intern

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Lisbon, Portugal

About The Role

Cloudflare is seeking a curious and user-focused Product Manager Intern to join our team. You will contribute to building innovative products and services that help build a better Internet. Our interns are at the core of this mission, developing foundational technologies that impact millions of users globally.

What You'll Do

• Define the Future: Conduct user research and competitive analysis to understand user needs and market trends. You'll identify pain points and opportunities to make our tools best-in-class.
• Collaborate to Build: Work hand-in-hand with product, engineering and design counterparts and senior members of the engineering and product team to bring your vision to life, ensuring features are built to spec and meet user expectations or the getting things done to solve hard problems at scale.
• Drive for Impact: You will help define success metrics and be responsible for making sure the features you launch are not only technically sound but also solve real-world problems for our users.
• Solve Problems: Identify, analyze, and strategically address complex challenges, transforming them into opportunities for innovation and growth. This involves not only reactive problem-solving but also proactive identification of potential issues and the development of preventative measures. Effective problem-solving requires a deep understanding of user needs, market dynamics, and technological capabilities, allowing for the creation of solutions that are both feasible and impactful.

Who We're Looking For

We are looking for talented and ambitious students who are passionate about building products that users love. Cloudflare believes in the vital source of talent, new energy, and ideas that interns bring, especially as we stand at the cusp of the AI technological revolution.

Ideal Qualifications

• Currently pursuing a degree (Bachelor's or Master's) in Business, Computer Science, Human-Computer Interaction, or a related field.
• A strong passion for technology and understanding user needs.
• Technical literacy, with the ability to read and understand code (e.g., JavaScript, Python, Go or Rust) and empathize with developer workflows.
• A solid understanding of networking concepts (e.g., TCP/IP, HTTP, DNS) is a plus.
• Excellent written and verbal communication skills, with an ability to articulate complex concepts to both technical and non-technical audiences.
• Strong analytical, problem-solving, and organizational skills.
• The ability to thrive in a fast-paced, collaborative environment.

Bonus Points

• Hands-on experience with developer tools like Git, and personal or open-source projects that demonstrate an interest in software development.
• Familiarity with command-line tools and the developer workflow.
• Previous experience writing product specifications or conducting user research.
• Knowledge of security or Zero Trust concepts.
• Experience with competitor products or other developer-focused tools.

Desirable Skills, Knowledge, and Experience

• Excellent communication skills with the ability to engage with both external partners and internal teams.
• A self-starter who is comfortable with ambiguity and eager to take initiative.
• Ability to commit to a full-time 12 week internship.
• In office 3-4 days a week in-office in Lisbon, Portugal.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

• Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
• Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
• 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Key skills/competency

• Product Management
• User Research
• Competitive Analysis
• Cross-functional Collaboration
• Technical Literacy
• Problem-Solving
• Communication Skills
• Networking Concepts
• Product Development
• Data-driven Decisions