Senior Legal Counsel, Privacy, Data & AI Governance

About Cloud Software Group

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

About Our Privacy, Data & AI Governance Team

The Cloud Software Group privacy, data & AI governance team is building risk-minimizing, sales-enabling, profit-supporting, and value-creating privacy/data protection, data governance, and AI governance programs. We take a risk-based and data-driven approach to prioritizing our program initiatives and projects. Our team covers:

• Global privacy/data protection, data governance, and AI governance compliance
• Privacy & data protection contracts (DPAs, SCCs, DTAs, BAAs, etc.)
• Security incident & data breach response
• Product privacy by design
• Privacy and AI governance reviews (PIAs/DPIAs, TIAs, LIAs, etc.) for products, vendors, and internal business operations programs
• Internal investigations
• Customer- and public-facing privacy & data protection resources (e.g., product privacy & AI governance data sheets and FAQs for Trust Center documentation)

Job Description

This position provides specialist expert advice and program operations support on all aspects of privacy & data protection to the Chief Privacy Officer (CPO) for Cloud Software Group. The role will help handle privacy reviews, data subject rights (DSR) requests, privacy-related inquiries, data processing agreement (DPA) escalations, and, in partnership with the CPO, help execute privacy program priorities.

The Senior Legal Counsel, Privacy, Data & AI Governance is a key subject matter expert on US privacy, cybersecurity, data, and AI governance rules. They will work closely with key stakeholders across the Legal Commercial, Compliance, Procurement, Security, Product & Engineering, IT, HR, Sales, and Marketing teams.

This position will help ensure that we minimize company privacy & data protection risks by increasing compliance with privacy and data protection rules.

The position will also help demonstrate to customers, regulators, and the public that Cloud Software Group has its privacy, data & AI governance house in order and can be trusted as a cloud service provider.

The successful candidate is comfortable balancing compliance and risk-minimization with business value-creation goals in their day-to-day work and a pragmatic, tech-savvy, and a solutions-oriented professional.

Duties And Responsibilities

• Conducting privacy & AI governance reviews of vendors, products, and internal programs involving the processing of personal data
• Handling and responding to data subject rights (DSR) requests and other privacy inquiries
• Maintaining and updating internal and external privacy and data protection policies, standards, guidance, and other documentation
• Creating customer-facing FAQs, data sheets, and other documentation related to Cloud Software Group’s products and services’ personal data processing, to help customers conduct their own privacy review of our products and services
• Supporting audits, assessments, and certifications, including responding to customer privacy and security questionnaires and addressing common privacy-related questions
• Facilitating due diligence and transitions in mergers, acquisitions, and divestitures, as needed
• Advising Sales & Marketing teams on privacy & data protection requirements relevant to sales and marketing activities, covering email marketing, telephone marketing, events marketing, online marketing, etc.
• Collaborating with other members of the Legal, Security, Engineering, Product, Marketing, HR, Sales, and other cross-functional teams
• Providing expert support in internal investigations, security incidents, and data breaches
• Monitoring privacy/data protection, cybersecurity, data governance, and AI governance laws and regulatory trends, developments, and industry best practices
• Driving internal training and awareness of Cloud Software Group's privacy/data protection, cybersecurity, data governance, and AI governance obligations
• Identifying awareness and training needs, providing expert input on global training program, and delivering privacy training, as needed
• Supporting the CPO in privacy program management and operations

Required Qualifications

• 5+ years of full-time experience on privacy/data protection, data governance, and AI governance laws and program operations
• 3+ years of experience in the tech industry, with at least 2+ years in the B2B tech industry
• 2+ year conducting privacy & AI governance reviews, including recommending appropriate risk-minimization controls
• Qualified US attorney

Nice-to-Haves

We like to see the following in our qualified applicants:

• Experience in the enterprise cloud software tech industry
• First-principles, risk-based, and data-driven approach to prioritizing and general decision-making
• Highly developed people skills (e.g., collaboration, communication, compassion)
• Experience using privacy program management tools

Education

• An advanced (master’s or doctorate) law degree
• Completion of privacy & data protection-related courses and/or certifications

Compensation

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $153,789-$230,683 CA generally ranges: $160,475-$240,713 All other locations fall under our General State range: $133,730-$200,594 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.

Key skills/competency

• Privacy Law
• Data Protection
• AI Governance
• Cybersecurity Compliance
• Legal Advisory
• Risk Management
• Data Processing Agreements
• GDPR
• CCPA
• Privacy Impact Assessments