Senior Technical Recruiter

About Close

Since 2013, Close has been building a CRM that helps sales teams sell more, faster, without manual data entry. Our communication-first sales software is designed to help SMBs succeed and scale. We are a bootstrapped and profitable company, answering to our customers and playing by our rules. Our ~100 person, 100% remote team is dedicated to ensuring no small, scaling business fails due to sales challenges.

About The Role: Senior Technical Recruiter

Close is seeking its first dedicated Senior Technical Recruiter. While we've successfully hired many great Engineers through inbound applications, we now aim to optimize our Engineering hiring process due to increased application volume and ambitious headcount goals. As a Senior Technical Recruiter, you will collaborate with our Engineering and Talent teams to establish our first technical sourcing engine, evaluate candidates, and continuously refine our hiring process. You will be instrumental in maintaining and elevating our standards for technical talent, enhancing Close’s engineering-specific value proposition, and innovating efficient hiring strategies in the age of AI.

We highly value our hiring process, recognizing the significant business impact of bringing the right individuals onto our team. Our Engineering team boasts an impressive average tenure of 3.5 years, a testament to our culture. You will play a crucial role in attracting exceptional engineers who will thrive, make a substantial impact, and achieve their best work at Close.

To understand more about our Engineering team, explore our open source code and ideas on GitHub and read 'The Making of Close,' our behind-the-scenes Product & Engineering blog.

What You Bring

• Seasoned B2B SaaS Technical Recruiter: You possess 4+ years of experience in the field, with a deep understanding of the talent and competitor markets and what constitutes an outstanding engineer.
• Technically Proficient: You can effectively evaluate skillset fit, delve into project specifics, stack experience, and make sound judgment calls regarding technical capabilities.
• Creative Problem-Solver: We are outcome-focused (Quality of Hire is our primary metric), which sometimes requires unconventional approaches. You are eager to run experiments and are not constrained by rigid playbooks.
• A Salesperson: Beyond identifying great engineers, you understand what resonates with them and can leverage individual motivations to craft a compelling case for Close.
• Motivated and Pace-Setter: Recruiting demands a proactive approach; you will drive roles and candidates forward, consistently maintaining quality.
• Low-Ego and Genuinely Curious: We believe these traits are fundamental for effective interviewers and successful engineers.

Your Responsibilities

• Build Sourcing Engine: Develop our initial technical sourcing engine, identify qualified candidates, create effective messaging to cut through noise, and guide candidates through our process.
• Assess Candidates: Serve as the initial point of contact for candidates entering our pipeline, evaluating their skillsets and ensuring cultural and values alignment. You will conduct thorough, detailed, and transparent evaluations.
• Manage Candidate Relationships: Oversee the candidate journey from initial source or application through to an offer from Close, acting as a trusted liaison for both candidates and the internal team.
• Deliver Exceptional Candidate Experience: Ensure a candidate experience that embodies our values of clarity, decisiveness, and kindness.
• Optimize with Data: Utilize data and on-the-ground observations to provide recommendations and refine processes with appropriate technology.

Benefits

• Competitive compensation including an organization-wide goal-based bonus.
• Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. You receive 2 extra PTO days for each year with the company.
• Paid Parental Leave for primary and secondary caregivers.
• Sabbatical: Eligible for a 1-month paid sabbatical after 5 years of service.
• Healthcare (US residents): Medical, Dental, Vision with HSA option, Dependent care FSA.
• 401k (US residents): We match 6% contributions with immediate vesting.

Our Values

• Build a house you want to live in: Emphasize long-term thinking and action.
• No BS: Practice transparency and honesty, even when challenging.
• Invest in each other: Foster successful relationships with coworkers and customers.
• Discipline equals freedom: Uphold your commitments to yourself and others.
• Strive for greatness: Continuously challenge yourself and others.

Our Hiring Process

Our application includes role-specific questions designed to help us understand you beyond your resume. While generative AI tools are powerful, we request that you refrain from relying exclusively on them for your application, as all applications are reviewed by humans and AI-generated submissions may be disregarded.

You can expect to receive an update on your candidacy regardless of the outcome. If you advance to the interview stage, you will receive a comprehensive outline of the role-specific interview process during your initial contact with us. Our aim is to make the hiring process clear and human.

Key skills/competency

• Technical Recruiting
• Sourcing Strategy
• Candidate Assessment
• Candidate Experience
• Talent Acquisition
• B2B SaaS Recruiting
• Engineering Hiring
• Recruitment Process Optimization
• Relationship Management
• Data-Driven Recruiting