Data Analyst

About CLO Virtual Fashion

CLO Virtual Fashion, established in 2009, is at the forefront of digital fashion, utilizing 3D apparel simulation algorithms to offer comprehensive services from concept and design to manufacturing, marketing, fitting, and styling. We are building a new ecosystem for digital fashion through our renowned software like CLO, Marvelous Designer, and Jinny, alongside apparel content platforms such as CLO-SET and CONNECT. Our solutions streamline workflows, making them more efficient and sustainable, and enable seamless integration between physical and digital garments within the CLO system.

As a leader in the global digital fashion market, CLO Virtual Fashion operates 14 offices across 12 countries in Asia, North America, Europe, and South America, continually expanding our reach with a diverse global client base.

Position Overview

This Data Analyst position goes beyond mere metric analysis; it involves defining core product and business problems and setting the direction for growth through experimentation. We are seeking someone who proactively ensures that metrics lead to tangible decision-making and action, rather than just creating dashboards.

The Data Analyst will lead efforts to help users effectively utilize our products through data processing and analysis, ultimately contributing to the user's entire lifecycle with CLO. You will work with diverse data generated from CLO Virtual Fashion's main products (CLO, Marvelous Designer, CLO-SET, CONNECT), processing and organizing it to facilitate effective data-driven decision-making and smooth communication across teams. You will also gain end-to-end experience in formulating hypotheses, designing data extraction and analysis logical structures for verification, and deriving implications and insights.

Hiring Process

• Document Review
• Assignment Round
• 1st Interview (includes English interview & SQL Live test)
• 2nd Interview (includes Reference Check)
• Compensation Negotiation
• Final Offer

Responsibilities

• Design metrics and develop dashboards for Product/Business growth.
• Design experiments to solve Product/Business problems.
• Monitor key metrics and analyze root causes of fluctuations.
• Collaborate with other departments on actionable items derived from data analysis results.
• Provide company-wide coaching and consulting to foster data-driven thinking and experimentation.

Requirements

• 3+ years of experience in business data analysis.
• Proficiency in writing SQL queries for data extraction and analysis.
• Experience operating/using BI tools such as Tableau, Google Data Studio.
• Strong understanding of various service data analysis methods (e.g., LTV, AARRR, Cohort, Funnel).
• Strong mathematical/statistical knowledge, logical thinking, problem-solving, and result derivation skills.
• Ability to perform data analysis for practical action and possess product/business insights.
• Ability to effectively communicate logical inferences from both technical and business perspectives.

Plus if you have

• High understanding of subscription-based businesses and digital marketing.
• Experience with the entire data pipeline, from log-level data collection and processing to analysis.
• Experience working in an IT or agile environment.
• English communication skills (writing and communication).

Benefits and Perks

CLO Virtual Fashion offers a supportive environment focused on employee well-being and growth. We provide dual monitors and choice of desktop/laptop or MacBook/iMac, with upgrades every three years. For professional development, we support self-development and fitness costs, book purchases, access to the latest tools, and club funding. Employees enjoy complimentary lunch and high-quality coffee and snacks. We offer various leaves including congratulatory/condolence leave, health check-up leave, statutory annual leave, and a year-end holiday (December 25th - January 1st). Our flexible work schedule allows employees to choose their start time between 7 AM and 10 AM, adjusting for global time zones and meetings. Comprehensive insurance, medical benefits (including major hospital health check-ups), and special occasion allowances are provided. Additionally, we offer Welfare Points and holiday gifts through our WelTree welfare program.

Culture

At CLO Virtual Fashion, we embrace a culture of flexibility, open communication, and continuous growth.

• Flexible Work Schedule: We believe everyone's working time is different. Employees enjoy flexible start times (7 AM - 10 AM) and can adjust schedules freely, especially for cross-time zone meetings, allowing for late arrivals or early departures the next day.
• Over Communication: We actively communicate and share. Our global teams use Slack for work sharing, with most channels public to encourage participation in any project discussion. Quarterly, all teams share their efforts, achievements, and lessons learned via video. We promote a non-hierarchical environment where everyone uses English names and can freely suggest ideas and opinions.
• No Limitation: We encourage limitless attempts and challenges. At CLO, you can freely and enjoyably try new things you haven't attempted before.
• Refresh: Everyone needs recharging and rest. There's no separate approval process for taking leave; simply coordinate with your team. Employees can also experience a 'one-month stay' at our Jeju Island office, with family-friendly accommodation and round-trip airfare supported. This can also be used for personal Jeju vacations.

We believe in continuous growth, providing generous support for job-related learning and necessary tools. Employee health is paramount, with annual health check-ups and a dedicated holiday for the day of the check-up. We also ensure employees are well-fed with morning salad bars, lunch, and snack provisions, including dinner support for unavoidable overtime.

Key skills/competency

• Data Analysis
• SQL
• BI Tools
• Product Analytics
• Business Intelligence
• Root Cause Analysis
• A/B Testing
• Data Visualization
• Stakeholder Communication
• Strategic Thinking