Senior Product Manager

About Clio

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary of the Role

We are seeking a Senior Product Manager to join our product team, leading a product portfolio that shapes how lawyers practice law and makes legal services more accessible. This role is available to candidates across the United States or Canada (excluding Quebec) in a remote capacity. If you are local to one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to be in office a minimum of two days per week for our Anchor Days.

What Your Team Does

This role will focus on Clio's core case management product, a foundational part of the platform. The team is dedicated to dramatically improving usability, driving automation, and simplifying attorney workflow with AI-powered tools.

Who You Are: Core Skills and Traits

• Execution and Ownership: You are an outcomes-obsessed leader with a proven ability to make things happen, owning mission-critical products throughout their lifecycle.
• Strategic Thinking: You are a visionary who uses both qualitative and quantitative data to drive product strategy, defining requirements and measuring impact.
• Collaboration: You are a natural collaborator who builds strong partnerships with Product, Design, and Engineering to deliver high-impact features that users love.
• Data-Driven Mindset: Your decisions are guided by a balanced mix of data and research, and you are relentless in measuring the impact of your work.

Vision and Execution

• Transforming Legacy Products: You have a passion for simplifying legacy, form-heavy experiences into efficient, intuitive workspaces.
• Driving Innovation: You are excited about using AI-driven automation to radically simplify attorney workflows and create "step-function improvements."
• Product-Led Growth: You are driven by a product-led growth mindset and excited by the challenge of applying it to a foundational, core product. You will lead with intuitive onboarding and automation solutions to make getting started and managing cases "dramatically easier," thereby driving user adoption and business growth.
• Scaling Impact: You want to support the "hockey-stick" growth of a market-leading SaaS company by shaping a foundational product that will have a direct impact on legal professionals worldwide.

What You’ll Work On

• Own an exciting product portfolio with a direct impact on how legal work is practiced and delivered.
• Collect and synthesize business requirements and collaborate with Product, Design, and Engineering to design and deliver high-impact features.
• Conduct research, gather feedback, and drive the product strategy and roadmap for the core case management experience.
• Use data to define requirements, measure impact, and guide decision-making.
• Ship and launch features end-to-end, collaborating with cross-functional teams like Development, Product Design, Marketing, Sales, and Support.
• Simplify legacy, form-heavy, multi-tab experiences into efficient, intuitive workspaces.
• Drive “quickstart” onboarding and automation solutions to make getting started and managing cases easier.
• Take accountability for features throughout their lifecycle, championing iteration and improvement based on user adoption and feedback.

What You Bring

• At least 5 years of SaaS product management or other relevant experience, preferably with workflow, project management, or B2B productivity platforms.
• A proven track record of owning and shipping mission-critical products, iterating quickly, and reducing product friction at scale.
• Experience with customer-centric product research, requirements gathering, and data-driven prioritization.
• Expertise in collaborating with cross-functional teams and launching features that users love.
• An execution-first mindset: decisive, analytical, and outcomes-obsessed.

Nice to Have

• Familiarity with AI-driven automation
• MBA or related advanced degree

This role is a backfill for an existing position.

What You Will Find Here: Total Rewards Program Highlights

Clio's Total Rewards Program offers competitive, equitable salary with top-tier health benefits, dental, and vision insurance. We promote a hybrid work environment, with an expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, and Sydney) to be in the office a minimum of twice per week. Benefits include a flexible time off policy (encouraged 20 days off per year), a $2000 annual counseling benefit, RRSP matching, RESP contribution, and a Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The expected salary range for this role is $137,500 to $186,100 CAD, with separate bands for other regions based on local currency. Our salary bands reflect required skills and experience, allowing for growth. Experienced individuals typically join at or around the midpoint, while high performers can reach the top. New hires may start below the midpoint and develop over time. The final offer will depend on geographical region, experience, and skillset.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team is united by our mission and dedicated to diversity, equity, and inclusion, fostering an environment where teams feel included, valued, and enabled. We believe diverse perspectives lead to higher-performing teams and better innovation. We are committed to equal employment and encourage candidates from all backgrounds. Clio provides accessibility accommodations during recruitment; please let us know if you require any.

Key skills/competency

• Product Management
• SaaS Experience
• AI Automation
• Strategic Thinking
• Data-Driven Decision Making
• Cross-functional Collaboration
• Product Lifecycle Management
• User Experience (UX)
• Workflow Optimization
• Product-Led Growth