Senior Product Designer, Fintech

About the Senior Product Designer, Fintech Role at Clio

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

As a Senior Product Designer, you will join our growing Product Design team. This role is open to candidates across Canada (excluding Quebec) and the US. If you are near one of our hubs (Burnaby, Calgary, or Toronto), you'll work in the office a minimum of twice per week on designated Anchor Days.

Design is a pivotal function at Clio, sitting alongside Product and Engineering within our Research and Development organization. Our product designers engage directly with customers to understand their behaviors, needs, and workflows, championing thoughtful, high-quality experiences to transform how lawyers serve clients. If you are passionate about delivering customer value and revolutionizing an industry, this is your next team.

What Your Team Does

The Invoicing team is a passionate, high-performing group dedicated to transforming how law firms manage their finances end-to-end. Combining ambition, deep curiosity, and a passion for craft, we build intuitive, connected experiences that empower law firms to control their financial health and operate stronger, more resilient businesses.

What You'll Work On

As a Senior Product Designer, you'll reimagine financial workflows and uncover insights that help firms of any size operate smarter, optimize performance, and move towards a more autonomous future. You'll lead the entire design process, from strategic discovery and opportunity framing through development, launch, and ongoing iteration. Ideal candidates will:

• Partner with Product and Engineering to define and execute on experience design strategy and success metrics, leveraging research and insights to prioritize customer and business needs.
• Build strong customer intuition through direct engagement, advocating for customer needs in trade-offs, sequencing, and cross-functional decision-making.
• Lead end-to-end design for a product area – encompassing vision crafting, prototyping, testing, and polished execution.
• Elevate the quality bar through polished, accessible, and cohesive experiences, striving for best-in-class interaction design.
• Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope.
• Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams.
• Strengthen the team through constructive critique, mentoring by example, and consistently high-quality execution.

What You Bring

To succeed in this role, you should possess:

• 6+ years of experience designing digital products; B2B SaaS experience is preferred but not required.
• Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).
• A proven track record of shipping high-quality work that effectively solves customer problems and positively impacts key product metrics.
• Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution.
• A strong customer-centric practice, capable of translating customer insight into actionable design direction.
• Experience designing AI-powered features or workflows, alongside a strong understanding of user-centered applications of machine learning and generative AI.
• Expertise in design and prototyping tools, and solid use of AI tools in your process (e.g., Figma, Cursor, Claude, etc.).
• Strong communication and presentation skills, including clear articulation of rationale and trade-offs.
• A collaborative, low-ego partnership approach – you facilitate alignment, clarify trade-offs, and drive confident execution.
• A growth mindset towards process improvement and new technologies, particularly AI.

Bonus if you have:

• Strong experience in Fintech and financial product design, with a proven ability to transform complex financial workflows into intuitive, high-impact experiences.

What You Will Find Here

Clio's Total Rewards Program offers competitive, equitable salaries with top-tier health, dental, and vision insurance. We embrace a hybrid work environment, with local Clions (Vancouver, Calgary, Toronto, Dublin, and Sydney) expected to be in the office a minimum of twice per week. Benefits include a flexible time off policy (encouraged 20 days off/year), a $2000 annual counseling benefit, RRSP matching, and RESP contributions. We also celebrate Clioversaries at 3, 5, 7, and 10 years.

Our salary bands reflect the range of skills and experience, allowing for growth. We typically hire at or around the midpoint, reserving the top for sustained high performance. We are committed to Diversity, Inclusion, Belonging, and Equity (DIBE), fostering an environment where all teams feel valued and enabled to do their best work. Clio provides accessibility accommodations throughout the recruitment process.

We are a Human and High Performing AI company, utilizing AI to streamline operations, including recruitment, ensuring human review of all AI-generated output and never making automated hiring decisions. Learn more at clio.com/careers.

Key skills/competency

• Product Design
• Fintech
• AI Integration
• UX Design
• Interaction Design
• Information Architecture
• Usability
• Visual Design
• Figma
• Prototyping