Senior Payment Fraud & Risk Specialist

Overview

Clio is the global leader in legal AI technology, empowering legal professionals and law firms to work smarter, faster, and more securely. We are transforming the legal experience and increasing access to justice.

Team & Role

We are seeking a Senior Payment Fraud & Risk Specialist to join our Payment Operations team. Based in Toronto, Vancouver, or Calgary, you will report directly to the Director of Payment Operations and help drive the fraud and risk management strategies for Clio Payments.

Key Responsibilities

• Create frameworks, policies, and implement tools to safeguard against fraud.
• Manage transaction monitoring queues and advise on blocking potential bad actors.
• Identify business needs, plan and execute fraud mitigation projects with cross-functional teams.
• Respond to fraud events and collaborate with platform security and fintech teams.
• Design educational materials and dashboards that highlight fraud exposure and mitigation effectiveness.
• Serve as operational liaison with third-party fintech risk service providers and budget with finance.

Requirements

• 4-5 years experience in Payments/Fintech Fraud and Risk Prevention.
• Strong understanding of card networks, ACH, wires, and emerging payment technologies.
• Proven ability to design risk management strategies and standard operating procedures.
• Experience with global payments markets and data analysis expertise.
• Excellent cross-functional collaboration and communication skills.

Bonus Points

• Experience with fraud prevention vendors or vertical SaaS platforms.
• Technical knowledge of AI fraud prevention solutions.
• Background in compliance, neobank, or merchant acquirer roles.

Compensation & Benefits

Competitive salary with top-tier health benefits, dental, vision insurance, hybrid work environment with in-office expectations, flexible time off, 401k matching, and other rewards programs.

Diversity & Inclusion

Clio is committed to diversity, equity, inclusion, and accessibility. We encourage candidates from all backgrounds to apply and provide accommodations during the recruitment process.

Key skills/competency

• Fraud prevention
• Risk management
• Payments
• Fintech
• ACH
• Data analysis
• Cross-functional collaboration
• Policy creation
• Customer experience
• Operational strategy