Content Manager, U.S. Case Law

Summary

The Content Manager, U.S. Case Law is the accountable owner of Clio’s U.S. case-law collection, a strategically critical asset. This role treats case law as a product and infrastructure layer, responsible for coverage parity, data quality, reliability, enrichment, and commercial impact.

You will define and execute the roadmap for U.S. federal and state case law, ensuring Clio achieves and sustains competitive parity with incumbent providers like Westlaw and LexisNexis, while building a modern, AI-ready legal data platform that powers Vincent AI and Clio Work. This role sits at the intersection of legal expertise, data infrastructure, and product management, requiring a deep understanding of U.S. legal publishing, comfort operating across engineering and data teams, and a strong bias toward measurable business outcomes.

What you'll work on

Own the U.S. Case Law Collection as a Product

• Define and execute the roadmap for U.S. federal and state case law, targeting Level A (full parity) coverage against Westlaw and LexisNexis benchmarks.
• Establish and manage KPIs for coverage completeness, update latency, citation accuracy, enrichment depth, and reliability.
• Drive measurable business impact, including improved win rates, retention, and ARR tied to case-law capabilities.

Coverage Gap Analysis & Expansion Planning

• Maintain a jurisdiction-level coverage heatmap across courts, reporters, archival depth, and update frequency.
• Prioritize new coverage and remediation based on precedential value, customer demand, competitive gaps, and cost efficiency.
• Lead build / buy / license evaluations in partnership with Licensing, Legal, and Corporate Development teams.

Pipeline, Infrastructure & Technology Stewardship

• Partner with Content Ops, Data Ops, and Engineering to operate and evolve the ingestion and enrichment stack (including migration to Iceberg pipelines).
• Ensure pipelines are resilient, proprietary, scalable, and free from fragile manual or third-party dependencies.
• Define and maintain data integrity, monitoring, fault tolerance, and disaster recovery standards to support Vincent and Clio Work research features.

Legal Data Enrichment & Innovation

• Govern metadata and structural standards, including court identifiers, reporter series, parallel citations, and pagination mapping.
• Oversee CERT, Clio’s proprietary citator, ensuring validation accuracy and historical treatment of “good law.”
• Lead enrichment initiatives such as:Key passages and semantic tagging of holdings, AI-generated summaries and headnotes, Topic normalization and statute linking.

ROI & Performance Management

• Partner with Finance to quantify ROI of new coverage and enrichment investments.
• Maintain dashboards tracking cost-per-document, ingestion throughput, parity metrics, and enrichment penetration.
• Present quarterly updates to the Content Committee on roadmap progress, risks, and financial impact.

Market Intelligence & Partnerships

• Benchmark Clio’s coverage, editorial quality, and citator capabilities against Westlaw, LexisNexis, Bloomberg Law, and emerging competitors.
• Source partnerships with courts, publishers, and open-data providers to improve upstream access.
• Track advancements in AI and NLP applied to legal text normalization and summarization.

Internal Enablement & Subject-Matter Leadership

• Act as Clio’s internal subject-matter expert for U.S. case law.
• Enable Product, Sales, Marketing, and Support teams on:Scope and differentiators of Clio’s case-law collection, Competitive positioning versus KeyCite, Shepard’s, and other citators, Effective use of Vincent’s AI-driven research features.
• Maintain internal reference documentation covering coverage, enrichment, and positioning.

Commercial & Go-to-Market Support

• Serve as an expert advisor on enterprise RFPs and strategic sales engagements requiring deep case-law knowledge.
• Partner with Product Marketing and Sales Enablement to articulate case-law differentiation in GTM materials.
• Provide ongoing competitive intelligence to inform pricing, packaging, and product strategy.

Success Metrics

• Coverage parity versus incumbents across jurisdictions and reporter series
• Latency from court release to platform availability
• Pipeline reliability and uptime (>99.9%)
• Citation accuracy and CERT validation rates
• Enrichment penetration (summaries, key passages, metadata)
• Cost efficiency per ingested document
• Revenue and retention lift tied to case-law features

What you may have

• 5–8 years in legal publishing, legal data operations, content management, or product management.
• Deep knowledge of U.S. court systems, case reporters, and citation standards (Bluebook, neutral, parallel citations).
• Experience with legal citators, large-scale data pipelines, or NLP-based enrichment strongly preferred.
• Experience with product ownership and cross-functional leadership across legal, technical, and commercial teams.
• Strong analytical skills with a track record of data-driven prioritization and ROI modeling.
• Technical literacy across ETL pipelines, ingestion systems, and metadata architectures.
• Clear, precise communication with both technical and non-technical stakeholders.

What you will find here

Clio offers a competitive, equitable salary with top-tier health benefits, dental, and vision insurance. We promote a hybrid work environment for local Clions in specific cities (Vancouver, Calgary, Toronto, Dublin, and Sydney) and a flexible time off policy. Employees also benefit from EAP services, 401k matching, and a Clioversary recognition program. Clio is committed to Diversity, Inclusion, Belonging, and Equity, fostering an environment where all team members feel valued and empowered. We use AI in recruitment to streamline processes, ensuring human review and no automated hiring decisions.

Key skills/competency

• Legal Publishing
• U.S. Case Law
• Data Management
• Product Ownership
• Data Quality
• AI/NLP
• ETL Pipelines
• Metadata Architecture
• Cross-functional Leadership
• Strategic Planning