Data Analyst, Fraud

About Cleo

At Cleo, we're not just building another fintech app. We are on a mission to change humanity's relationship with money by providing a hyper-intelligent financial advisor in everyone's pocket. Cleo is a profitable, fast-growing unicorn with over $300 million in ARR and growing 2x year-over-year.

About the Role

The Data Analyst, Fraud will join the Fraud Squad at Cleo to protect our users and business from emerging fraud threats. In this role, you will turn data into actionable insight, partner with cross-functional teams, and help shape the future of our fraud prevention strategy.

Key Responsibilities

• Fraud Detection and Investigation: Review and investigate emerging fraud incidents, disputes, conduct root-cause analysis, and design mitigation strategies.
• Data Analysis and Reporting: Extract large transactional data using SQL, build dashboards, monitor KPIs, and present actionable findings.
• Collaboration: Work with product, operations, compliance, customer service, and external fraud vendor/payment partners.

Qualifications

• 2+ years experience in a Fraud Data Analyst or similar role in payments, fintech or eCommerce.
• Proficiency in SQL and data analysis with a focus on fraud typologies like identity theft and payment fraud.
• Detail-oriented with strong analytical and communication skills.

Recruitment Process

Includes Recruiter Interview (30 mins), Technical Interview (60 mins), Whiteboard Interview (60 mins), and Final Interview (30 mins).

Compensation and Benefits

Competitive compensation (base + equity) with frequent reviews, a clear progression plan, flexible working conditions (hybrid in London or occasional travel for remote candidates), generous annual leave, pension, private medical insurance and many more benefits.

Welcoming Everyone

Cleo encourages applications from diverse backgrounds including people of colour, LGBTQ+ community, people with disabilities, neurodivergent individuals, parents, carers, and people from lower socio-economic backgrounds.

Additional Information

If you are in the UK and using iOS, sign up via TestFlight using the provided link for app access.

Key skills/competency

Fraud Detection, SQL, Data Analysis, Dashboarding, Investigation, Fintech, Payment Fraud, Root-cause Analysis, Collaboration, Communication