Account Manager or Senior Account Manager

About Clarity

Clarity is a global, B-Corp Certified digital marketing and communications agency. We empower visionary B2B technology companies to change the world for the better by bringing clarity through ideas, influence, and impact.

We’re technology experts and specialists in corporate communications, reputation management, digital marketing, digital experience, and public affairs. With a footprint across North America, Europe and APAC, we run international campaigns that deliver global influence with a local perspective.

The Opportunity

We’re looking for an Account Manager or Senior Account Manager to join our US team, based in New York. This individual will lead PR within integrated marketing programs, ensuring the newsworthy storytelling is at the core of all client brand initiatives. Like all New Yorkers, you will have your finger on the pulse of cultural trends and a deep knowledge of the global media who call NY home too. This is an incredible opportunity to grow into one of the key media leadership roles within our agency.

The Ideal Candidate

Account Managers are day-to-day programmatic leaders for the agency’s existing accounts and prospective clients. You have mastered the art of strategic planning, anticipating client needs, and building long-lasting relationships that deliver creative, impactful results. You’re comfortable building earned media strategies and content campaigns for both B2B and B2C clients, and know what it takes to tell stories that connect. You also understand how all the elements of a successful integrated campaign come together. As part of our PR/Communications team, you will work alongside our insights, GEO/SEO, paid, creative, and content teams. Together, you’ll manage relationships with clients – ensuring quality output, anticipating and managing expectations, maintaining satisfaction, spotting opportunities, and achieving objectives and goals. You will be the lynchpin in a busy press office.

Responsibilities

• Excel at time and task management
• Think and plan ahead, anticipating internal and external needs while proactively recommending strategic, creative solutions
• Support new business development and proactively seek opportunities to expand the agency’s work with clients, through new services and/or geographies
• Keep abreast of developments and innovations in key client industries, such as fintech, healthtech, AI, and enterprise SaaS
• Maintain a genuine curiosity about innovations in both the technology and digital marketing field

Working for Clarity

We provide the fun and fast paced environment of a global agency. We take risks, learn, adapt and deliver, giving you full scope to achieve your unique potential in a supportive and exciting environment.

Benefits

Taking Care of Yourself and Your Family

At Clarity, we know that a happy and healthy team is a productive team. That's why we offer benefits like:

• Health Insurance via TriNet: Get the care you need when you need it.
• Enhanced Family Leave: Welcoming a new child is a special time that deserves special attention.
• Clarity Cares Time: Appointments and emergencies don't have to eat into your PTO.
• Employee Assistance Program (EAP): Confidential support for personal and professional challenges.

Taking Care of Your Community

We believe in giving back to the community, so we offer:

• Volunteer Time Off: Giving back is good for the soul.
• Clarity Compass: Internal employee committee helping ensure we’re walking our talk, especially on issues close to our heart - DEI, Environmental Impact, Employee Wellbeing and Community Engagement

Recharging Your Batteries

Everyone needs time to relax and recharge, which is why we offer:

• Unlimited Holiday: Because who doesn't love time off?
• Sabbatical Program: Even more time off after five years!
• Summer Fridays and Winter Break: Enjoying life is important.
• Flexible Working Program: Life happens, and we can help you adapt.

Other Information

Clarity is committed to promoting equality of opportunity for all staff and for our Clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or clients based on age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

We recognise the importance of supporting diverse needs during the recruitment process. Therefore, we strongly encourage applicants to request any reasonable adjustments they may need to fully participate in the recruitment process. Please feel free to contact us directly to discuss your specific requirements in confidence.

Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. Additionally, the length of the recruitment process varies based on vacancy needs, typically taking approximately 3-4 weeks. We appreciate your patience and understanding during this time.

Key skills/competency

• Account Management
• Public Relations
• Digital Marketing
• B2B Technology
• Client Relationship Management
• Strategic Planning
• Content Campaigns
• Earned Media
• Integrated Marketing
• Communication