Nurse Care Coordinator
Clarity Pediatrics
Job Overview
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Job Description
About Clarity Pediatrics
Clarity Pediatrics is building a new, virtual, evidence-based model for pediatric chronic care, beginning with ADHD. Our mission is to expand into additional chronic conditions—including asthma, allergies, and obesity—and deliver affordable, science-backed care to the 1 in 3 children living with chronic conditions.
Position Summary
The Nurse Care Coordinator (RN) is an integral member of Clarity Pediatrics' interdisciplinary care team, collaborating with physicians, advanced practice providers, psychologists, and therapists. Under the direction of clinical leadership, the Nurse Care Coordinator ensures seamless care delivery for children with chronic conditions by coordinating clinical appointments, providing patient and family education, managing medication authorizations, and serving as a primary point of contact between families, providers, and pharmacies.
Key Responsibilities
Care Coordination & Scheduling
- Coordinate, schedule, and reschedule clinical appointments across the care team
- Manage referrals to specialist and external clinical services
- Proactively follow up with families to reduce gaps in care and no-show rates
- Support care transitions and continuity across the interdisciplinary team
Patient & Family Education
- Provide evidence-based education to families regarding chronic condition management
- Explain medication regimens, treatment plans, and care goals in accessible language
- Respond to patient and family inquiries via messaging and phone in a timely manner
- Support health literacy and empower families to engage actively in their child's care
Medication Management & Pharmacy Coordination
- Initiate and manage medication prior authorization requests with insurance payers
- Communicate with pharmacies to resolve dispensing issues and coordinate refills
- Track authorization status and escalate delays to the appropriate clinical team member
- Maintain accurate medication records and document all pharmacy communications
Documentation & Team Collaboration
- Document clinical interactions accurately and in a timely manner across multiple EHR and care management platforms
- Participate in interdisciplinary case conferences, team huddles, and quality improvement meetings
- Report patient progress and care gaps to clinical supervisors
- Identify workflow inefficiencies and contribute to process improvement solutions
Qualifications
Required:
- Active Registered Nurse (RN) license in good standing (Associate's, Bachelor's, or Master's degree in Nursing accepted)
- Demonstrated proficiency with multiple technology platforms and electronic health record (EHR) systems
- Strong organizational, communication, and interpersonal skills
- Ability to manage competing priorities and work collaboratively in a remote, virtual environment
- Comfort working with diverse, medically and socially complex pediatric populations
- Reliable internet connection and a dedicated workspace suitable for remote work
Preferred:
- Bilingual English/Spanish
- Experience in pediatric, chronic care, or care coordination settings
- Familiarity with prior authorization processes and payer requirements
- Experience working in underserved or urban environments
- Familiarity with San Francisco Bay Area community resources
Logistics
- Part-time, contract position (20 hours per week to start)
- Flexible scheduling — hours may vary based on patient and team needs
- Initial 3-month contract with potential for extension
- $40-50/hour
- Fully remote
- No weekend or on-call responsibilities
Key skills/competency
- Care Coordination
- Patient Education
- Medication Management
- EHR Systems
- Interdisciplinary Collaboration
- Pediatric Chronic Care
- Prior Authorization
- Communication Skills
- Organizational Skills
- Remote Work
How to Get Hired at Clarity Pediatrics
- Research Clarity Pediatrics' mission: Study their virtual model for pediatric chronic care, their values, and their expansion goals beyond ADHD.
- Tailor your resume for care coordination: Highlight experience with EHR systems, patient education, medication management, and remote collaborative environments.
- Emphasize pediatric and chronic care experience: Showcase any background in pediatric nursing, chronic condition management, or prior authorization processes.
- Prepare for virtual interview dynamics: Demonstrate strong communication skills suitable for a remote role and your comfort with diverse pediatric populations.
- Showcase problem-solving and process improvement: Be ready to discuss how you've identified inefficiencies and contributed to solutions in previous roles.
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