ServiceNow Engineer
@ Claritev

Hybrid
$110,000
Hybrid
Full Time
Posted 1 day ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @claritev.com
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Job Details

About the Role

Claritev is seeking a talented ServiceNow Engineer with 5-7 years of experience working with ServiceNow ITSM, ITOM and ITAM modules. In this role, you will design, develop and maintain the ServiceNow platform while integrating with third-party systems and optimizing workflows.

Key Responsibilities

  • Provide technical leadership in the specification, implementation, and maintenance of ServiceNow.
  • Develop and modify ServiceNow catalog, workflows, forms, and UI components.
  • Implement custom solutions with scripting, data imports, and API integrations.
  • Optimize ITSM processes including Incident, Problem, Change, and Asset Management.
  • Collaborate cross-functionally to enhance ServiceNow operations.

Qualifications

Candidates should have a HS Diploma with 4 years related experience or a Bachelor’s in Computer Science, along with at least 5 years in ServiceNow configuration and administration. Certifications such as ITIL and CAD/CSA are required. Strong technical skills in JavaScript, HTML/CSS, and integration technologies (REST, SOAP, etc.) are essential.

Benefits & Compensation

The salary range is $100k-$120k, complemented with health insurance, 401k, bonus opportunities, and an extensive benefits package including medical, dental, vision, and additional perks.

Key Skills/Competency

  • ServiceNow ITSM
  • ITOM
  • ITAM
  • Workflow Administration
  • API Integration
  • Custom Scripting
  • CMDB
  • Technical Leadership
  • Service Catalog
  • Data Imports

How to Get Hired at Claritev

🎯 Tips for Getting Hired

  • Research Claritev's culture: Understand their mission and healthcare innovation goals.
  • Customize your resume: Emphasize ServiceNow and ITSM expertise.
  • Highlight certifications: Include ITIL and CAD/CSA details clearly.
  • Prepare technical stories: Discuss past platform integration experiences.
  • Practice communication skills: Be ready for behavioral and technical questions.

📝 Interview Preparation Advice

Technical Preparation

Review ServiceNow API documentation thoroughly.
Practice custom scripting and workflow setups.
Study integration solutions with REST and SOAP.
Run through CMDB and discovery module exercises.

Behavioral Questions

Describe handling project challenges effectively.
Explain teamwork in complex technical setups.
Discuss balancing priorities under deadline pressure.
Share experience in leading technical initiatives.

Frequently Asked Questions