Field Claims Adjuster

@ Claim Assist Solutions

Overview

The Field Claims Adjuster at Claim Assist Solutions (subsidiary: Allcat Claims Service, LLC) supports the Field Supervisor staff focusing on completing required field and Xactimate training as well as obtaining necessary licensing.

Job Responsibilities

• Extensive travel for on-site training at deployed events.
• Evolves into an inventory control role managing a volume of claims.
• Conducts field inspections and compiles final reports.
• Works independently and collaboratively.
• Completes follow up tasks and maintains thorough knowledge of building nomenclature.
• Supports workload surges and catastrophe events.
• Reports and resolves issues, complaints, and escalations.

Minimum Requirements

• High School Diploma or GED.
• Computer literate in a Windows environment.
• Insurance Adjuster's license (training provided if needed).
• Strong customer service, communication, and organizational skills.
• Ability to work independently as well as respond to change.
• Accurate, detail-oriented with knowledge of Microsoft Office.
• Good driving record.

Preferred Qualifications

• College degree.
• Prior property claims review/adjusting experience.
• Two or more years of customer service experience.
• Experience with XactAnalysis and Xactimate.
• Active adjuster’s license.
• Prior military experience.
• Familiarity with estimating platforms.

Benefits

Eligible for a comprehensive benefits package including Medical, Dental, Vision, Paid Time Off, and Paid Holidays.

Schedule

Seven days a week when deployed; Monday to Friday when working locally.

Supplemental Pay

Bonus pay and CAT pay when deployed.

Key skills/competency

• Field Training
• Xactimate
• License Acquisition
• Inventory Control
• Field Inspections
• Claim Reporting
• Customer Service
• Windows OS
• Microsoft Office
• Building Nomenclature