IT Service Analyst Endpoint Management
@ Civitta

Amsterdam, North Holland, Netherlands
€84,000
On Site
Full Time
Posted 21 days ago

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Job Details

About the Role

Civitta is recruiting for a temporary IT Service Analyst Endpoint Management for the European Medicines Agency (EMA) in Amsterdam, Netherlands. You will implement Microsoft endpoint management and security features using MS Intune and MS Defender.

Responsibilities

  • Implement Microsoft endpoint management and security features.
  • Conduct analysis, configuration, testing, and documentation tasks.
  • Collaborate in a multi-vendor environment with EMA colleagues and external partners.
  • Contribute to continuous improvement of delivery methodology.
  • Assist in managing vendor relationships and stakeholder communications.

Qualifications

University degree (minimum 3 years of study) and up to 3 years of relevant IT experience. Experience with MS Intune and MS Defender platforms, endpoint management (laptops, smartphones), provisioning, security, and common IT tools including MS Office and teleworking tools is required. Proficiency in English (C1 level) is essential.

What We Offer

  • Full-time temporary contract from 03/11/2025 to 31/03/2025
  • Salary between 4,812.17 and 6,970.17 euro gross per month
  • 25 vacation days (full year, 40 hours per week)
  • 8.33% holiday allowance and pension after first day
  • Travel allowance and multicultural work environment at a prestigious EU Agency
  • Regular training and personal development programs

Key skills/competency

MS Intune, MS Defender, endpoint management, security, analysis, configuration, testing, documentation, vendor management, stakeholder communication

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How to Get Hired at Civitta

🎯 Tips for Getting Hired

  • Customize your resume: Highlight MS Intune and Defender experience.
  • Research Civitta: Understand their projects and client engagements.
  • Tailor your cover letter: Emphasize technical and collaborative skills.
  • Prepare for interviews: Focus on endpoint management scenarios.
  • Showcase certifications: List relevant IT and security qualifications.

📝 Interview Preparation Advice

Technical Preparation

Review MS Intune configuration guides.
Practice MS Defender security protocols.
Study endpoint provisioning techniques.
Test documentation and configuration exercises.

Behavioral Questions

Describe a challenging team collaboration scenario.
Explain how you manage vendor communication.
Discuss handling tight project deadlines.
Illustrate a time you improved a process.

Frequently Asked Questions