Social Worker

Social Worker at City Of Hamilton

Contribute to the City of Hamilton, one of Canada’s largest cities – home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

This posting is for a Temporary Full-Time (18) months Social Worker position, reporting to the Director of Nursing. Interested applicants should submit their application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on Wednesday, March 4, 2026.

Summary Of Duties

As a Social Worker, you will report to the Director of Nursing, providing essential counselling and assistance to residents and their families to enhance their psychological well-being. This role involves working collaboratively with other members of the care team to deliver resident-focused care, supporting and enhancing the quality of life for residents.

General Duties

• Provides counselling and assistance to residents and their families.
• Works alongside a multidisciplinary team, providing crisis intervention for residents experiencing adjustment issues, family dynamics, health changes, or other psychological challenges.
• Initiates appropriate referrals to outside agencies, such as bereavement counselling for families, when necessary.
• Participates in established therapeutic group programmes for residents and their families, including Resident and Family Councils.
• Delivers therapeutic interventions based on individual needs and best practices.
• Administers psychosocial and cognitive tests for assessments.
• Liaises with the care team and families regarding services.
• Offers support to residents and ensures they are aware of their rights under the Resident Bill of Rights.
• Maintains ongoing communication between the resident, the facility, families, and community professionals.
• Participates fully in the development, delivery, and evaluation of resident care plans.
• Contributes to the RAI MDS process on admission, quarterly, and when significant changes are identified.
• Documents accurately in the resident clinical record according to established policies and procedures.
• Provides assessment information for post-admission and annual care conferences; acts as facilitator or clinical summary writer for these conferences.
• Co-ordinates residents' discharge and transfer to other facilities in consultation with the resident care team.
• Responsible for discharge planning and accessing appropriate community programs and funding for residents.
• Analyzes residents’ problems and issues, problem-solves effectively, and develops appropriate plans of action.
• Promotes the communication of treatment approaches and team recommendations to residents and their family members.
• Receives and answers inquiries from staff, the public, residents, and healthcare personnel.
• Participates as a member of several interdisciplinary teams and committees in the development of new lodge policies and the review of existing policies.
• Assists in policy implementation and in the development of new lodge programs.
• Provides instruction to social work students from universities or colleges.
• Responds to emergency evacuation procedures by transporting abled and disabled persons.
• Performs other duties as assigned which are directly related to the major responsibilities of the job.

Qualifications

• Demonstrated knowledge and experience in assessment methodologies and counselling skills, typically acquired through a Bachelor’s Degree in Social Work.
• Must be a current member (in good standing) with the College of Social Workers.
• Previous experience working with elderly populations is required.
• Demonstrated extended knowledge base in geriatrics.
• Experience and competency in conducting assessments, consultations, and counselling with individuals, families, and groups.
• Demonstrated ability in interviewing skills, flexibility in adapting to change, interpersonal relationships, and case management.
• Proven ability to work independently and in collaboration with a multi-disciplinary team.
• Demonstrated ability to relate with all levels of the community.
• Effective communication skills and a demonstrated ability to relate to peers, residents, families, and groups.
• Working knowledge of computer software applications (Microsoft Windows and Outlook) and medical charting software.
• Working knowledge and experience with RAI MDS (Coding, RAPS) and Point Click Care would be considered an asset.
• Highly effective facilitation, communication, presentation, interpersonal, and organizational skills.
• Must be physically able to transport residents.

Key skills/competency

• Counselling
• Crisis Intervention
• Geriatrics
• Assessment Methodologies
• Care Planning
• RAI MDS
• Case Management
• Multidisciplinary Team Collaboration
• Discharge Planning
• Communication Skills