Job Overview
Job TitleOperations Research Analyst
Job TypeFull Time
Offered Salary$76,586
LocationDallas, TX
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Job Description
About the City of Dallas
Dallas is a growing city, and the City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we are committed to helping you thrive while you help our city flourish. Join a team dedicated to service, innovation, and community.
Job Summary
The Operations Research Analyst provides critical analytical information to management, assisting in the improvement of department procedures, processes, and overall organizational structure.
Essential Functions
- Provides analytical insights to management regarding department procedures, processes, and structure to foster organizational improvement.
- Evaluates, reviews, analyzes, and determines the effectiveness of current practices, policies, and programs, identifying areas for enhancement through continuous review.
- Conducts thorough research and logical analysis of procedural, financial, and structural barriers to pinpoint areas requiring improvement, then recommends strategic redesign or restructuring based on findings.
- Appraises and evaluates the desirability and feasibility of fiscal and program restructuring initiatives, developing or directing the creation of recommendations for senior management.
- Analyzes procedural, financial, and structural barriers to ensure effective and efficient service delivery within the department, including the flow of services and interrelationship of program components.
- Analyzes client requests and offers guidance and technical assistance in retrieving accurate information from the City's core data sources; counsels clients on interpreting and summarizing statistical results; performs statistical programming using various software packages to summarize data, create reports, and visual representations.
- Serves as the expert for various special projects assigned by management, providing robust, data-driven analysis.
- Assists management with research, data analysis, and presentation drafting; participates in professional development and educational conferences to learn new and updated software, programs, and tools.
- Performs any and all other work as needed or assigned.
Knowledge and Skills
- Proficiency and/or training in Data Analysis, Data Modeling, Dimensional Modeling, and Data Warehouse concepts.
- Thorough understanding of project management principles.
- Solid knowledge of research methodology.
- Expertise in statistical analysis.
- Technical knowledge of the project's subject matter sufficient to operationalize complex project activities.
- Ability to effectively manage unit/program activities.
- Capability to disseminate information through the preparation of concise reports.
- Strong verbal and written communication skills.
- Proven ability to establish and maintain strong working relationships.
Education and Experience
Minimum Qualifications: A Bachelor's degree in any field, combined with three (3) years of professional-level experience in operational analysis, involving data collection/analysis, program/process effectiveness evaluation, and/or identifying improvement areas and existing barriers.
Equivalencies:
- High school diploma or GED plus seven (7) years of required experience.
- Associate's degree in any field plus five (5) years of required experience.
- Master's degree (or higher) in any field plus two (2) years of required experience.
License(s) and/or Certification(s)
Some positions may necessitate a valid driver's license and a good driving record.
Other Requirement(s)
- No FELONY or Class A misdemeanor convictions.
- No Class B misdemeanor conviction within the last ten (10) years.
- No family violence convictions.
- Cannot currently be on deferred adjudication for any felony, Class A misdemeanor, or Class B misdemeanor charge.
- Must pass an intensive background investigation and drug test.
Key skills/competency
- Data Analysis
- Data Modeling
- Dimensional Modeling
- Data Warehouse Concepts
- Project Management
- Research Methodology
- Statistical Analysis
- Process Improvement
- Report Generation
- Strategic Planning
How to Get Hired at City of Dallas
- Research City of Dallas's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor, focusing on public service and community impact.
- Tailor your resume: Customize your resume and cover letter to highlight experience in data analysis, process improvement, and statistical methods, directly addressing the requirements for an Operations Research Analyst at City of Dallas.
- Showcase analytical skills: Prepare to discuss specific examples where you've used operations research techniques, data modeling, and statistical analysis to drive organizational improvement.
- Understand government processes: Familiarize yourself with how municipal governments operate and prepare to discuss how your skills can contribute to public sector efficiency and service delivery.
- Practice behavioral interviews: Be ready to answer questions about problem-solving, teamwork, managing complex projects, and communicating technical information to non-technical stakeholders in a civil service context.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the primary focus of the Operations Research Analyst role at City of Dallas?
02What kind of data analysis skills are essential for this Operations Research Analyst position?
03How does the City of Dallas evaluate program effectiveness for this role?
04What are the educational and experience requirements to become an Operations Research Analyst at City of Dallas?
05Will I be involved in special projects as an Operations Research Analyst at City of Dallas?
06What kind of background investigation is required for this role at City of Dallas?
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