Library Technical Assistant I

@ City and County of San Francisco

About the Role

San Francisco is a vibrant city on the forefront of growth and innovation. As a Library Technical Assistant I, you will perform various routine phases of technical library work in accordance with well-defined policies and procedures. Your tasks include processing orders, charge and discharge of library materials, assisting patrons, preliminary cataloging, record keeping and technical support for library systems.

Key Responsibilities

• Process orders, overdue accounts, library card applications, and material requests.
• Assist patrons in person, over the phone, and by correspondence.
• Conduct preliminary cataloging, file management, and assign Cutter numbers.
• Support routine library operations including circulation and inventory.
• Operate and troubleshoot the Library website, intranet, and electronic media systems.

Supervision and Teamwork

You will receive supervision from a Librarian or Library Technical Assistant II and may act as a lead for clerical personnel.

Minimum Qualifications

Qualification can be achieved by an Associate's degree in Library Information Technology, completion of a certificate program with one year of experience, or two years of full-time verifiable library work experience.

Selection Process

Applicants must complete an online application and preliminary questionnaire. A computer-based multiple-choice examination will evaluate job-related knowledge and skills. Passing the exam places you on an eligible list for up to 12 months.

Additional Information

This role may require bilingual skills, physical tasks and irregular work schedules including evenings or weekends. All applications must be submitted online through the City and County of San Francisco careers portal.

Key Skills/Competency

• Cataloging
• Circulation
• Record Management
• Customer Service
• Technical Support
• Library Operations
• File Management
• Inventory
• Teamwork
• Multitasking