Techno-functional Quality Analyst (Hybrid)

@ Citi

About Citi

Citi is a world-leading global bank with a presence in over 160 countries. With approximately 200 million customer accounts, Citi provides a wide range of financial products and services. Citi Belfast is one of the largest employers in Northern Ireland and the only global investment bank operating there.

Team/Role Overview

The role supports CitiDirect® Commercial Banking, a single digital platform consolidating Citi's global products and services. It provides a 360° view of client relationships across multiple financial areas.

Key Responsibilities

• Perform manual and automated testing.
• Support User Acceptance Testing (UAT) and product rollouts.
• Design, create, execute test scripts and document test cases.
• Identify, document, and track software defects using Jira.
• Collaborate with business stakeholders, analysts, and developers.
• Participate in Agile Scrum ceremonies.
• Assess risks and uphold compliance and ethical standards.

Requirements

• Experience in software application testing and SDLC.
• Familiarity with QA methodologies and tools like Jira.
• Understanding of Agile principles and hands-on Scrum experience.
• Exposure to automation frameworks preferred.
• Bachelor’s/University degree or equivalent experience.

Benefits & Work Environment

Enjoy a competitive base salary with annual reviews, 27 days annual leave plus bank holidays, performance bonus, and extensive benefits including private medical care, pension, and learning resources. The hybrid working model offers up to 2 days remote per week, set in Belfast’s iconic Titanic Quarter.

Key skills/competency

Techno-functional Quality Analyst, testing, automation, Agile, Jira, SDLC, UAT, defect tracking, Scrum, communication