Institutional Credit Management (ICM) Product Developer - Artificial Intelligence (AI), Senior Vice President
Citi · Mumbai, Maharashtra, India
- On site
- Full-time
- $250,000 / year
- Mumbai, Maharashtra, India
Job highlights
- Develop AI-powered credit risk platform.
- Manage product lifecycle from ideation to launch.
- Collaborate with engineering and data science teams.
- Drive digital transformation using emerging technologies.
- Lead credit risk transformation initiatives.
About the role
About Citi
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact on where we live and work through volunteerism.
Shape your Career with Citi
We’re currently looking for a high caliber professional to join our team as Senior Vice President, Institutional Credit Management (ICM) Product Developer - Artificial Intelligence (AI) - Hybrid (Internal Job Title: Product Developer - C14) based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
Role Overview
The Product Manager will join our mission to transform how Citi manages Wholesale Credit Risk (WCR), specifically focusing the development of a new platform utilizing Emerging Technologies, among others Generative and traditional AI, to manage how we make origination decisions and perform credit monitoring. The wholesale lending products under focus include Corporate Lending, Leverage Finance, Real Estate, Securitization, Treasury and Trade Solutions, and more.
As a Product Manager, you will be a part of a new organization named Institutional Credit Management (ICM), which was recently formed to transform the way Citi manages the extension of wholesale credit to institutional clients. ICM is a global group focused on re-imaging credit control process, policies, and technology to manage the wholesale lending process end to end. Within ICM the Underwriting Product Management function is responsible for managing and developing credit risk strategies and platforms as they pertain to risk appetite management, client engagement, origination decision making, and credit monitoring. Additionally, the product manager is responsible for managing requirements and development activities that will create a user centric experience to meet the needs of differing business lines, regions, and regulatory demands.
With the new Emerging technologies available in current market key responsibility of ICM Product Manager is to develop new use cases and capabilities how to utilize these new technologies within both current and new platforms and processes while increasing data quality, process controls and efficiency.
If you are an individual who takes ownership, strives for client and risk management excellence, and learns from different perspectives to surpass stakeholder expectations, then this is a unique leadership opportunity for you. This role will work in collaboration with cross-functional and cross-business stakeholders throughout the lifecycle of the initiative. To be successful in this role, the candidate will have previously in-depth understanding of corporate lending and underwriting processes and has familiarity or experience partnering with technology to drive incremental change according to Agile software development principles.
Key Responsibilities
In this role, you’re expected to perform:
Credit Risk Activities in Scope for Transformation:
- Originations & Amendments – Transformation of the deal management lifecycle from prospecting through underwriting, credit administration, and booking operations.
- Periodic Assessment and Client Monitoring – Transformation of the credit review processes including Annual Reviews and Problem credit management.
- Portfolio Limit Setting and Management – Transformation of how Citi Manages Limits across Lending and Counter Party Credit products, including implementation of a comprehensive monitoring structure.
- Client Management and Servicing – Transformation of how our clients interact with Citi to execute on their business operation needs, including statements, draws, etc.
- Core Services – Transformation of the underlying foundation, data, and functional services that support the above business activities (e.g. Financial Spreading, Collateral Management, Covenant Monitoring, etc.).
Key Focuses:
- Drive Implementation of AI/GenAI/AgenticAI/ML capabilities within credit risk activities in scope for transformation.
- Hands-on building of AI/GenAI/AgenticAI PoCs for the identified, prioritized use cases, including high-level architecture design, writing and implementing the code to demonstrate the E2E working solution.
- Partner with engineering, data science, data & design teams to evaluate the feasibility, scalability, and technical trade-offs of the proposed AI/ML solutions.
- Continuously refine the product roadmap to incorporate advancements in Machine Learning algorithms, GenAI model architectures and regulatory guidelines for using AI.
- Oversee the entire AI product lifecycle from ideation through launch, monitoring and iterative enhancements.
- Lead product experiments (Ex A/B testing, pilot programs) to validate AI/ML solutions in real-world setting before scaling.
- Utilize modern Emerging technologies - AI/GenAI for simplification, automation, quality control leading to improvement in Efficiency of internal processes and systems.
- Launch and manage new Products, Projects and Initiatives utilizing Emerging technologies – AI/GenAI and ensure both technical and governance deliveries of these efforts.
- Lead a set of products working groups to maintain outcome-based roadmaps and sequencing, review progress towards OKRs, and track risk dependencies and issues.
- Drive digital transformation by re-engineering operational business processes, focusing on optimizing target state processes and end to end workflow orchestration with technology empowerment.
- Follows market, industry, and client trends to own field and adapts them for application Citi’s products and solutions platforms.
Qualifications
As a successful candidate, you’d ideally have the following skills and exposure:
- Masters/Bachelor’s degree in business / equivalent or technology related field.
- 10+ years of relevant experience.
- Hands-on experience as a Data Scientist, AI/ML Engineer with a passion to build high impact products.
- Expert experience and knowledge about Generative AI, AgenticAI and Traditional AI, Key features, strong and weak points of these technologies and Experience with their implementation in existing processes.
- Ability to independently lead projects through strategy, design and implementation phases and being accountable for the direct financial impact of the initiatives.
- Ability to present various Projects and Product to senior leadership in understandable and capturing way.
- Basic-intermediate level of knowledge in Python is advantage.
- Familiarity in a front office, middle office, or operational capacity supporting the credit lifecycle execution or related transformation efforts in wholesale lending.
- Demonstrated ability to translate end user needs into tangible work products that technology engineers can move forward to develop (e.g. Process Flows, Requirements, Design Artifacts, Screen Mockups, etc.).
- Track record of working across multiple stakeholders and collaborating with various technology partners.
Working at Citi
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com
Job Family Group:
Product Management and Development
Job Family:
Product Development
Time Type:
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Equal Opportunity Employer Statement
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Key skills/competency
- Artificial Intelligence
- Generative AI
- Machine Learning
- Product Management
- Credit Risk
- Wholesale Lending
- Agile Software Development
- Python
- Data Science
- Product Development
Skills & topics
- Artificial Intelligence
- AI
- Generative AI
- Machine Learning
- Product Management
- Product Development
- Credit Risk
- Institutional Credit Management
- Wholesale Lending
- Data Science
- Python
- Agile
- Senior Vice President
- Finance
- Technology
How to get hired
- Tailor your resume: Highlight AI, Machine Learning, and credit risk experience relevant to Citi’s needs.
- Showcase leadership: Emphasize your ability to lead projects and drive digital transformation in your application.
- Demonstrate technical skills: Detail your expertise in Generative AI, Agentic AI, and Python programming.
- Understand credit lifecycle: Articulate your knowledge of wholesale lending and credit risk activities.
- Network and research: Learn about ICM's mission and connect with potential team members if possible.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Senior Vice President, Institutional Credit Management (ICM) Product Developer role at Citi?
- The primary focus of this role is to develop a new platform utilizing Artificial Intelligence (AI), including Generative AI, to transform how Citi manages Wholesale Credit Risk (WCR). This involves enhancing origination decisions and credit monitoring processes.
- What kind of AI technologies are expected to be utilized in this role at Citi?
- The role heavily emphasizes the implementation and hands-on building of AI/GenAI/AgenticAI/ML capabilities. This includes developing Proofs of Concept (PoCs) and leading product experiments with these advanced AI technologies.
- What is the expected level of experience for the Institutional Credit Management Product Developer position?
- The position requires at least 10 years of relevant experience, with a strong preference for hands-on experience as a Data Scientist or AI/ML Engineer, coupled with expert knowledge of Generative AI and Agentic AI.
- What specific credit risk activities will be transformed in this role?
- The transformation scope includes Originations & Amendments, Periodic Assessment and Client Monitoring, Portfolio Limit Setting and Management, Client Management and Servicing, and Core Services related to the credit lifecycle.
- Is Python experience required for the Senior Vice President role at Citi?
- While not strictly mandatory, a basic-intermediate level of knowledge in Python is considered an advantage for this role, likely for its utility in AI/ML development and data analysis.
- What is the work arrangement for the Senior Vice President, Institutional Credit Management Product Developer role?
- The job description indicates a Hybrid work arrangement for this role, based in Mumbai, India.
- What educational background is preferred for this position at Citi?
- A Masters/Bachelor’s degree in a business or technology-related field is preferred for this Senior Vice President role.
- How does Citi support employee growth and development in this role?
- Citi offers extensive on-the-job training, exposure to senior leaders, access to learning and development resources, and programs for physical and mental well-being to support employee growth.