Job Overview
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Job Description
Data/Information Management Analyst
This is a trainee professional role requiring a good knowledge of processes, procedures, and systems. You will have a basic understanding of underlying concepts and principles, and know how your team interacts with others to achieve objectives. You will make evaluative judgments based on factual analysis and resolve problems by applying acquired technical experience, guided by precedents. Communication skills are essential, requiring you to exchange information concisely and be sensitive to audience diversity. Your impact will be limited but direct, focused on the quality of tasks and services provided.
Responsibilities
- Administering defined procedures, analyzing data, and preparing reports.
- Delivering routine and defined outputs while developing knowledge of the broader work context.
- Assessing risk and demonstrating consideration for the firm's reputation, clients, and assets by adhering to policies, ethical judgment, and transparently reporting control issues.
- Driving Business Insights: Provide relevant insights to the business that can accelerate strategic decisions, pointing towards early data trends and their drivers.
- Business critical Dashboards: Develop self-explanatory and detailed dashboards to review portfolio health with business leaders, including analytical backing for trends.
- Assessing Campaign Impacts: Understand campaign setup and use data exploration to determine actual campaign performance (P&L). Optimize marketing spends based on campaign performance.
- Opportunity Sizing: Assist the business in sizing the impact of regulatory, market, business, or strategic changes to the portfolio.
- Process Efficacy: Periodically review existing processes and identify potential streamlining opportunities.
- Business Intelligence Tools: Deploy existing reports to more advanced reporting platforms.
Qualifications
- 1+ years of relevant experience.
- Ability to identify, clearly articulate, and solve complex business problems and present them to management in a structured and simpler form.
- Hands-on experience in SAS, SQL, Python, and Pyspark.
- Experience working with large and multiple datasets, data warehouses, and ability to pull data using relevant programs and coding.
- Experience in Tableau is preferred.
- Experience working with Credit Cards and Retail Banking products.
- Excellent communication and inter-personal skills.
- Strong process/project management skills.
- Multiple stakeholder management.
- Strong team player.
- Control oriented and risk awareness.
- High attention to detail.
- Customer service skills.
Education
- Masters/University degree or equivalent experience.
Key skills/competency
- Data Management
- Information Analysis
- SAS
- SQL
- Python
- Pyspark
- Tableau
- Data Warehousing
- Business Intelligence
- Credit Cards
How to Get Hired at Citi
- Tailor your resume: Highlight your SAS, SQL, Python, Pyspark, and Tableau skills. Emphasize experience with large datasets and data warehousing.
- Showcase problem-solving: Quantify achievements in identifying and solving complex business problems, particularly in credit cards or retail banking.
- Demonstrate communication skills: Prepare examples of how you've presented complex data analysis to management clearly and concisely.
- Understand Citi's values: Research Citi's commitment to risk management, control, and ethical conduct.
- Prepare for technical questions: Be ready to discuss your experience with data manipulation, analysis, dashboard creation, and specific tools.
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