Solutions Engineer

About the Team

As Cisco continues to uphold its standard of excellence in US Commercial Sales, we are embracing unprecedented innovation as a tremendous opportunity for growth. We succeed by actively listening to our customers and anticipating their evolving needs as market shifts and technology transitions accelerate. Our customers are versatile and agile, adopting technology rapidly to compete aggressively and grow their business. Our commercial model offers unlimited opportunities for you to succeed at Cisco, fostered by a culture of support and empowerment.

Your Impact as a Solutions Engineer

Cisco is seeking a Solutions Engineer (SE) with a strong background in Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud. This customer-focused technical sales professional is responsible for providing essential technical information and guidance to customers, delivering meaningful outcomes derived from Cisco’s comprehensive product and services portfolio. The Solutions Engineer will partner closely with Account Managers in a pre-sales technical function, showcasing Cisco solutions, delivering customer presentations, performing technical demonstrations, creating Bills of Material (BoMs), and orchestrating proof-of-concept activities. You will consult, influence, and design solutions that enable customers to achieve their desired business outcomes. Beyond strong technical aptitude and the ability to learn quickly and stay current, the ideal candidate will possess interpersonal, presentation, and troubleshooting skills that inspire passion and confidence.

In addition to the responsibilities above, the Solutions Engineer will:

• Serve as a technology solution consultant to both the customer and the Cisco account team.
• Leverage a wide array of Cisco technology, services, and support specialists.
• Collaborate closely with the Account Manager on strategic account planning activities.
• Educate customers on Cisco's unique differentiation, thereby creating demand.
• Establish a strong brand preference for Cisco solutions.
• Align Cisco’s product and services capabilities with customers' key business drivers.

Minimum Qualifications

• 5+ years of industry-related experience.
• Cisco product experience or relevant experience with key competitor offerings in technology areas of emphasis.
• Solid knowledge of Cisco's Solutions and networking fundamentals.

Preferred Qualifications

• Located in New York City or the NY Metro area with the ability to be onsite as needed.
• CCNP, CCDP, VCP, or similar vendor certification.
• Demonstrated customer intimacy skills.
• Pre-sales experience.
• Typically requires a BS/BA (EE/CS) or equivalent relevant experience.

Why Cisco?

At Cisco, we are revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. For 40 years, we have innovated fearlessly to create solutions that power how humans and technology work together across physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across their entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Coupled with our worldwide network of doers and experts, the opportunities for growth and building a impactful career are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Key skills/competency

• Enterprise Networking
• Data Center Solutions
• Collaboration Technologies
• Cybersecurity
• Cloud Solutions
• Network Automation
• Pre-sales Engineering
• Technical Demonstrations
• Solution Design
• Customer Consultation