Sales Operations Manager - Splunk (Remote)
Cisco · Miami, FL
- On site
- Full-time
- $170,000 / year
- Miami, FL
Job highlights
- Manage sales forecasting, reporting, and analysis.
- Optimize sales processes using AI and automation.
- Support annual planning and quota setting.
- Collaborate with sales, marketing, and finance.
- Requires 5+ years in Sales Operations.
About the role
About the Team
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!
Your Impact
- Sales forecasting: Own end-to-end management of the sales forecasting process including data analysis and recommendations to sales leadership.
- Reporting and analysis: Build and maintain dashboards and reports in Salesforce and other Business Intelligence (BI) tools. Analyze sales performance metrics, pipeline health and forecast accuracy. Integrates operational insights from multiple domains to advise leadership.
- Planning & Readiness: Support Annual Planning including territory design and quota setting for a Division of the Splunk Americas sales organization.
- Operational Excellence: Establish strong operating cadence to drive consistency and predictability throughout the sales organization.
- Sales process optimization: Streamline the end-to-end sales process to eliminate bottlenecks and increase productivity using AI, automation, Salesforce and reporting systems.
- Thought leadership: act as a trusted advisor to sales leaders on GTM Strategy and decisions including sales coverage, capacity, plays and tactics across all teams in Splunk.
- Cross-functional collaboration: Work closely with sales, marketing, finance, and customer success teams to ensure alignment on strategy, messaging and go-to-market initiatives.
Minimum Qualifications
- Experience: 5+ years in Sales Operations, Business Operations or a relevant function.
- Education: Bachelor’s degree in Business, Marketing or a related field.
- Technical Skills: High proficiency with CRM software (e.g. Salesforce), advanced excel skills and experience with BI Tools (e.g. Tableau).
Preferred Qualifications
- Problem-solving: Strong analytical and problem-solving skills with the ability to interpret complex data and translate insights into action.
- Communication: Excellent written and verbal communication skills, capable of presenting complex findings to both technical and non-technical audiences.
- Organizational skills: Exceptional attention to detail and ability to manage multiple projects and priorities in a fast-paced environment.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Key skills/competency
- Sales Operations
- Sales Forecasting
- CRM Software
- Salesforce
- Business Intelligence (BI) Tools
- Tableau
- Data Analysis
- Reporting
- GTM Strategy
- Operational Excellence
Skills & topics
- Sales Operations Manager
- Sales Operations
- Sales Forecasting
- CRM
- Salesforce
- BI Tools
- Tableau
- Data Analysis
- Reporting
- GTM Strategy
- Operational Excellence
- Remote
How to get hired
- Customize your resume: Highlight your 5+ years of Sales Operations experience, CRM proficiency (Salesforce), and BI tool expertise.
- Showcase analytical skills: Emphasize your ability to analyze complex data and translate insights into actionable recommendations for leadership.
- Quantify achievements: Use numbers to demonstrate your impact on sales forecasting accuracy, process optimization, and productivity improvements.
- Prepare for technical questions: Be ready to discuss your experience with Salesforce, advanced Excel, and BI tools like Tableau.
- Demonstrate collaboration: Highlight your experience working cross-functionally with sales, marketing, and finance teams.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for a Sales Operations Manager at Cisco (Splunk)?
- The posted salary range for this position in the U.S. and/or Canada is $170,000.00 to $214,200.00 base salary, not including incentive compensation, equity, or benefits. Specific locations like the New York City Metro Area may have a higher range of $180,400.00 - $261,400.00. Actual pay depends on hiring location, market conditions, and your qualifications.
- What are the key responsibilities for the Sales Operations Manager role at Splunk?
- The Sales Operations Manager will own the sales forecasting process, build and maintain reports in Salesforce and BI tools, analyze sales metrics, support annual planning (territory design, quota setting), drive operational excellence, optimize sales processes using AI and automation, and act as a trusted advisor to sales leadership on go-to-market strategy.
- What technical skills are required for this Sales Operations Manager position?
- You'll need high proficiency with CRM software, specifically Salesforce, advanced Excel skills, and experience with Business Intelligence (BI) tools such as Tableau.
- Is this a remote position? Can I work from anywhere in the United States?
- Yes, this Sales Operations Manager role can be performed anywhere within the United States. It is a remote position.
- What is the application deadline for the Sales Operations Manager role at Cisco?
- The application window is expected to close on 05/06/2026, however, the posting may be removed earlier if the position is filled or a sufficient number of applications are received.
- What benefits does Cisco offer to its employees in the U.S.?
- U.S. employees are offered comprehensive benefits including medical, dental, and vision insurance, a 401(k) plan with company match, paid parental leave, disability coverage, and basic life insurance. They are also eligible for various paid time away programs, including vacation, sick leave, holidays, and personal wellness days.
- What kind of career growth opportunities are available at Splunk (Cisco)?
- Splunk emphasizes opportunities to grow and build within Cisco, stating that 'the opportunities to grow and build are limitless.' They foster a collaborative environment where employees can reach new heights.
- How does Cisco handle sales incentive compensation for roles like Sales Operations Manager?