Director, IT

About Circle

Circle (NYSE: CRCL) is a leading internet financial platform company, building a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. The platform includes the world’s largest regulated stablecoin network, USDC, Circle Payments Network, and Arc, an enterprise-grade blockchain. Circle empowers enterprises, financial institutions, and developers to drive trusted, internet-scale financial innovation.

What You’ll Be Part Of

Circle is dedicated to visibility and stability. As an organization committed to growth, Circle is expanding into robust global jurisdictions. Speed and efficiency are paramount, and employees embody values such as High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. Circle fosters a flexible work environment that encourages new ideas and values every employee as a stakeholder.

What You’ll Be Responsible For

As a Director, IT, reporting directly to the CIO, you will function as a strategic individual contributor. This role focuses on aligning the IT function with key partners across Security, Talent, and other cross-functional teams. You will lead high-impact initiatives requiring deep expertise in enterprise infrastructure, automation, and internal service delivery. Acting as a crucial bridge between IT leadership and the broader organization, you will translate business needs into scalable technology solutions and champion IT priorities in company-wide discussions. Your contributions will be instrumental in shaping how IT drives innovation, operational excellence, and an enhanced employee experience at scale.

What You'll Work On

• Act as a strategic liaison between IT, Security, Talent, and other departments to ensure alignment on infrastructure, tools, and service delivery.
• Represent the IT function in cross-functional planning sessions, guiding discussions on technology needs and roadmaps.
• Lead key automation and systems integration initiatives to reduce manual effort and enhance user experience.
• Leverage AI and modern tooling to optimize IT workflows and improve support capabilities.
• Identify opportunities for operational improvement and influence technology decisions across the company.
• Guide build vs. buy decisions for internal tools and architecture across multiple departments.
• Collaborate closely with the CIO and IT leadership team on department strategy, metrics, and prioritization.

Core Requirements

To succeed as a Director, IT at Circle, you should bring:

• Proven experience in IT leadership roles, with strategic stakeholder engagement across departments.
• Deep understanding of IT and Security systems architecture, automation frameworks, and enterprise SaaS environments.
• Strong cross-functional collaboration skills, demonstrating a track record of building alignment across technical and non-technical teams.
• Familiarity with AI and its application to IT support, service management, and internal workflows.
• Experience with ITSM platforms (e.g., ServiceNow), MDM tools (e.g., Iru), and identity solutions (e.g., Okta).
• Strong written and verbal communication skills, capable of influencing at the leadership level.
• Background working in regulated or security-conscious environments.

Preferred Requirements

• Hands-on scripting or engineering experience (e.g., Python, PowerShell, API integrations).
• Experience supporting hybrid or remote-first global organizations.
• Familiarity with Talent and People Ops systems and their integration into the broader IT ecosystem.

Key skills/competency

• IT Strategy
• Enterprise Architecture
• Automation Frameworks
• SaaS Environments
• Cross-functional Collaboration
• AI for IT Operations
• ITSM Platforms (ServiceNow)
• MDM Tools (Iru)
• Identity Solutions (Okta)
• Security Compliance