Supply Chain Knowledge Manager

About Circana

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

This role sits within Client Sales & Insights and supports the Supply Chain Knowledge Center (SCKC), serving as a catalyst for supply chain clarity, capability building, and commercial impact across the business. The role exists to stay curious about emerging supply chain opportunities, seek clarity in complex data and solutions, and translate that insight into scalable knowledge, compelling storytelling, and actionable roadmaps.

Success in this role is defined by owning outcomes end‑to‑end—from strategy through execution—while centering on the client, collaborating across boundaries, and challenging current ways of working to elevate supply chain fluency, solution adoption, and revenue impact. The role also models inclusive leadership by investing in people, fostering trust, and contributing to a culture of continuous learning.

Job Responsibilities

• Support Supply Chain Knowledge Center (SCKC) activities, demonstrating commercial ownership by identifying, influencing, and supporting revenue and growth opportunities through supply chain insights, solution adoption, and value based storytelling aligned to client and business objectives demonstrating Stay Curious and Seek Clarity.
• Clear communicator & engaging confidently with internal and external stakeholders of varying seniority, building relationships to support with queries and escalating appropriately demonstrating Commit to Each Other behaviors.
• Proactively center on the client by translating supply chain capabilities into clear value narratives, solution adoption, and long‑term partnerships through data‑driven storytelling and executive‑level communication – modelling Own the Outcome.
• Champion innovation within supply chain analytics, partnering with the right teams to explore and implement AI‑enabled enhancements that improve insight generation, efficiency, and decision‑making—reflecting Stay Curious and Be a Challenger.
• Use structured feedback and stakeholder input to continuously improve SCKC offerings, ensuring solutions are fit for purpose and aligned to business needs—modeling Own the Outcome and Center on the Client.

Requirements

• Minimum 2+ year experience working in Supply Chain
• People skills and building strong relationships with clients
• Team player with a positive attitude
• Ability to influence without authority across internal teams
• Self-motivated and able to work off own initiative
• Efficient in Microsoft Office
• Excellent presentation skills
• Demonstrate experience leveraging data to support client outcomes
• Ability to use quantitative data to show measurable results
• Strong business acumen and structured problem‑solving skills

Circana Behaviors

Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position is located in the following area: Remote Working US Based

Compensation

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is 90,000.00 to 105,000.00 USD

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.

Key skills/competency

• Supply Chain Management
• Knowledge Management
• Data Analysis
• Client Relationship Management
• AI/Machine Learning
• Business Acumen
• Problem-Solving
• Presentation Skills
• Value Storytelling
• Cross-functional Collaboration