Service Manager Mercedes Benz of State College @ Ciocca Management Company Inc
Your Application Journey
Email Hiring Manager
Job Details
Join Our Team as an Automotive Service Manager
Ciocca Automotive, part of Ciocca Management Company Inc, is seeking a dynamic and experienced Automotive Service Manager who is passionate about leading teams, delivering exceptional customer service, and driving operational excellence in the automotive industry.
About Us
At Ciocca Automotive, we pride ourselves on delivering top-notch automotive solutions and unparalleled customer experiences. Our commitment to excellence and innovation has established us as a trusted leader in the automotive industry.
Role Overview
As an Automotive Service Manager, you will oversee daily service operations, lead a team of skilled technicians and service advisors, and ensure that customers receive prompt, professional, and courteous service. Key responsibilities include:
- Managing daily service operations for efficiency and productivity.
- Leading and motivating service advisors and technicians.
- Providing guidance to resolve customer inquiries and concerns.
- Implementing service standards to exceed customer expectations.
- Developing strategies to increase profitability.
- Ensuring compliance with company policies and safety standards.
Qualifications
- Previous experience in automotive service management.
- Strong leadership and communication skills.
- Excellent customer service and interpersonal skills.
- Proven record in operational excellence and achieving targets.
- Knowledge of automotive service processes, systems, and technologies.
- Proficiency in computer systems and software applications.
Why Join Us
Ciocca Automotive offers a supportive and collaborative work environment with competitive compensation, comprehensive benefits, and opportunities for advancement. Become part of a team dedicated to excellence and high-quality automotive service.
Key skills/competency
- Leadership
- Customer Service
- Operations
- Efficiency
- Team Management
- Compliance
- Profitability
- Automotive Systems
- Technical Proficiency
- Communication
How to Get Hired at Ciocca Management Company Inc
🎯 Tips for Getting Hired
- Research Ciocca Automotive's culture: Understand their mission, values, and team dynamics.
- Customize your resume: Highlight relevant automotive service management experience.
- Network on LinkedIn: Connect with current employees for insights.
- Prepare for technical questions: Review automotive service processes and systems.