Sr. Integration Specialist - API & SaaS B2B (Demand Integrations Team)
Cint · United States
- Hybrid
- Full-time
- $120,000 / year
- United States
Job highlights
- Lead API implementations for global clients.
- Design custom software workflows.
- Troubleshoot API performance using observability tools.
- Act as a technical liaison and escalation point.
- Utilize REST APIs, SQL, Linux, and Git.
About the role
About Cint
Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.
We are feeding the world’s curiosity!
Job Description
At Cint, our Demand Integrations team is the technical bridge between our global clients and our internal R&D organization. We are looking for a Senior Solutions Engineer to own a portfolio of high-profile global customers, acting as their primary technical advisor.
You won't just be passing messages; you will be deep in the logs, analyzing system metrics, troubleshooting complex REST APIs, and designing custom automated workflows. If you love solving technical puzzles and translating complex engineering concepts to business stakeholders, this is your stage.
What You Will Do
- Technical Onboarding: Lead the end-to-end technical implementation and "white-glove" onboarding of Cint’s APIs for global partners.
- Solution Architecture: Collaborate directly with Cint’s internal R&D and Engineering teams to design custom software workflows for complex partner integrations.
- Performance Troubleshooting: Act as a "Log Detective." Use tools like Grafana, Kibana, and OpenSearch to monitor integration health, identify API bottlenecks, and drive data-backed optimizations.
- API Advocacy: Review new customers’ technical documentation to assess integration complexity, providing guidance and feature requests back to our product teams.
- Technical Liaison: Serve as the ultimate escalation point between external engineering teams and our internal Sales/Customer Success units.
The Tech Stack You Will Use
- REST APIs (Advanced troubleshooting and implementation)
- Testing tools: Postman / Bruno
- Observability: Grafana, Kibana, OpenSearch, Omni
- Databases & Systems: SQL, Linux, Git/GitHub
Who You Are
- You possess fluent, confident English (both written and spoken) to manage high-profile global clients and align with EMEA/US teams daily.
- You have deep, hands-on experience implementing, troubleshooting, and integrating REST APIs (platform-to-platform).
- You have direct B2B experience in a tech-facing role (e.g., Technical Account Manager, Solutions Architect, L3 Support, or Integration Engineer) managing the full customer lifecycle.
- You know how to read metrics and system logs to diagnose a problem rather than just guessing.
- Bonus points: A Bachelor’s degree in a technical field, or familiarity with at least one programming language (Python, JavaScript/Node.js, or Go).
Qualifications
Bonus Points If You Have
- Bachelor’s degree. (Business administration, information technology, Market Research, computer science, information technology, engineering or related discipline preferred) or equivalent technical experience
- Familiarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/Node.js, and/or Go)
- Awareness of modern software development methodologies, with emphasis on application architecture and API infrastructure
Our Values
- Collaboration is our superpower
We uncover rich perspectives across the world
Success happens together
We deliver across borders. - Innovation is in our blood
We’re pioneers in our industry
Our curiosity is insatiable
We bring the best ideas to life. - We Do What We Say
We’re accountable for our work and actions
Excellence comes as standard
We’re open, honest and kind, always. - We are caring
We learn from each other’s experiences
Stop and listen; every opinion matters
We embrace diversity, equity and inclusion.
More About Cint
We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.
In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)
Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.
Key skills/competency
- REST API Integration
- Technical Account Management
- Solutions Architecture
- Performance Troubleshooting
- Log Analysis
- System Metrics
- Customer Onboarding
- B2B SaaS
- API Advocacy
- Technical Liaison
Skills & topics
- Integration Specialist
- API
- SaaS
- B2B
- Solutions Engineer
- Technical Account Manager
- REST APIs
- Grafana
- Kibana
- OpenSearch
- SQL
- Linux
- Git
How to get hired
- Tailor your resume: Highlight your experience with REST APIs, B2B SaaS integrations, and troubleshooting using tools like Grafana and Kibana.
- Showcase technical expertise: Emphasize your ability to analyze system metrics, read logs, and act as a technical liaison.
- Demonstrate client-facing skills: Detail your experience in technical onboarding, solution architecture, and managing customer lifecycles.
- Prepare for technical interviews: Be ready to discuss complex API scenarios, debugging strategies, and your experience with specific tech stack components.
- Understand Cint's values: Align your application and interview responses with Cint's emphasis on collaboration, innovation, accountability, and care.
Technical preparation
Behavioral questions
Frequently asked questions
- What specific experience is most crucial for a Senior Integration Specialist at Cint?
- Cint prioritizes deep, hands-on experience with implementing and troubleshooting REST APIs, particularly in a B2B SaaS context. Demonstrating your ability to analyze system metrics and logs, and your experience as a technical liaison for clients are also highly valued for this Senior Integration Specialist role.
- What are the primary responsibilities of the Demand Integrations team at Cint?
- The Demand Integrations team acts as a technical bridge, leading the end-to-end technical onboarding of Cint’s APIs for global partners. They also design custom software workflows, troubleshoot integration health using observability tools, and serve as the technical escalation point between external engineering teams and Cint's internal units.
- What technical tools and systems will I use as a Senior Integration Specialist at Cint?
- As a Senior Integration Specialist, you will work extensively with REST APIs, testing tools like Postman/Bruno, and observability tools such as Grafana, Kibana, and OpenSearch. You will also utilize SQL, Linux, and Git/GitHub in your daily tasks.
- How does Cint approach AI in its hiring process for roles like Senior Integration Specialist?
- Cint acknowledges the growing role of AI and provides an AI usage guide for candidates to understand their approach during the interview and hiring process for the Senior Integration Specialist position. It's recommended to review this guide to align with their policies.
- What are the key values that Cint looks for in candidates for the Senior Integration Specialist role?
- Cint values collaboration, innovation, accountability ('We Do What We Say'), and a caring attitude. For the Senior Integration Specialist role, demonstrating these values through your experience in teamwork, problem-solving, and client interaction will be beneficial.
- Does Cint prefer specific programming languages for the Senior Integration Specialist position?
- While not strictly required, familiarity with at least one programming language like Python, JavaScript/Node.js, or Go is considered a bonus for the Senior Integration Specialist role. This indicates a broader understanding of software development principles.
- What career growth opportunities can I expect as a Senior Integration Specialist at Cint?
- As a Senior Integration Specialist, you will be working with high-profile global customers and collaborating with R&D teams, offering significant opportunities for technical development and expertise growth within the research technology sector. Cint's focus on employee growth, as recognized by Newsweek, suggests a supportive environment for career advancement.