Bilingual Mortgage Advisor Assistant
CIBC
Job Overview
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Job Description
About CIBC
CIBC is building a relationship-oriented bank for the modern world, seeking talented, passionate professionals dedicated to client success. At CIBC, employees are empowered to make a meaningful impact, valued for their contributions, and supported in their ambitions. Discover more at CIBC.com.
The Opportunity: Bilingual Mortgage Advisor Assistant
Join CIBC’s Personal and Small Business Banking team in a flexible, fast-paced environment. As a Bilingual Mortgage Advisor Assistant, you will play a crucial role in helping clients achieve home ownership by supporting Mortgage Advisors in building their business. This contract role operates primarily from a home office, with a CIBC laptop provided, and requires only occasional on-site presence, offering an optimal environment to thrive.
How You'll Make an Impact
- Client Engagement: Respond to client inquiries and efficiently facilitate the mortgage application process, ensuring a smooth experience.
- Administrative Support: Provide comprehensive assistance to the Mortgage Advisor, supporting their business operations and day-to-day needs.
- Business Development Support: Actively assist with marketing and business development activities, identifying and attracting new clients to grow the Mortgage Advisor's portfolio.
Who We Are Looking For
CIBC values individuals who prioritize clients, engaging with purpose to find the right solutions and going the extra mile. You should possess keen attention to detail and strong critical thinking skills for informed decision-making. Proficiency in Microsoft Office (Excel, Word, PowerPoint) is essential, with prior experience in residential mortgages being a significant advantage. A passion for building meaningful relationships, fostering trust, and demonstrating respect and authenticity is key. Alignment with CIBC's values of trust, teamwork, and accountability is paramount.
What CIBC Offers
At CIBC, your professional growth is a priority. They offer opportunities to tap into your potential, recognizing your contributions through competitive compensation, banking benefits, wellbeing support, and programs like employee and family assistance and MomentMakers. CIBC provides modern spaces and technological tools to foster innovation and collaborative problem-solving for clients.
Important Considerations
CIBC is dedicated to creating an inclusive and accessible environment for all. They welcome applicants with diverse abilities and provide accommodation if needed; contact Mailbox.careers-carrieres@cibc.com for support. All posted roles are actively recruiting opportunities. You must be legally eligible to work at the specified location and possess valid permits if applicable. The recruitment process may involve attribute-based assessments, skills tests (e.g., simulation, French proficiency), and artificial intelligence tools, all designed to facilitate a comprehensive understanding of your profile and align you with CIBC's values.
Key skills/competency
- Client Service
- Mortgage Applications
- Administrative Support
- Business Development
- Microsoft Office Suite
- Analytical Thinking
- Customer Experience
- Bilingual Communication
- Relationship Building
- Attention to Detail
How to Get Hired at CIBC
- Research CIBC's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Customize your resume: Highlight bilingual skills, administrative support, and mortgage-related experience using keywords from the job description.
- Showcase client-centricity: Prepare examples demonstrating excellent client engagement and problem-solving skills in previous roles.
- Prepare for technical and behavioral questions: Be ready to discuss proficiency in Microsoft Office and how you embody CIBC's values like trust and teamwork.
- Demonstrate business acumen: Articulate how you can support business development and attract new clients for a Mortgage Advisor.
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