Telemarketing Administration Assistant

@ Chubb

Telemarketing Administration Assistant

This role involves maintaining accurate and up-to-date reports of telemarketing activities, including sales production, call logs, and lead tracking. You will handle daily administrative tasks and provide support to both the telemarketing manager and telemarketers.

Your responsibilities include ensuring telemarketing materials, tools, and resources are well-organized and readily available, acting as the go-to person for administrative queries, and maintaining proper documentation while ensuring confidentiality of sensitive information.

Qualifications

Candidates should have a diploma in business administration, communications, or a related field. Experience in an administrative or support role, preferably within a telemarketing or sales environment is required. Proficiency in Microsoft Office Suite (Excel, Word) is essential. The ideal candidate is detail-oriented, proactive, and a team player who can adapt in a fast-paced work environment. Knowledge of telemarketing processes and best practices is a plus.

Key skills/competency

• Telemarketing
• Administration
• Reporting
• Microsoft Office
• Documentation
• Confidentiality
• Support
• Organization
• Communication
• Problem-solving