Internship - E-Business Performance Analyst

About Christian Dior Couture

From the house of dream to the house of talents. Christian Dior, the couturier of dreams, has inspired the world since 1947 with its visionary creations.

Position Overview

Within the Digital Department, you will support the E-Commerce Business Performance team by leveraging analytical skills to identify trends and risks, and enable short-term actions. You will also help update sales forecasts across zones and categories in alignment with business objectives.

Job Responsibilities

• Business Monitoring: Monitor KPIs including traffic, conversion rate and sales to optimize the E-commerce journey.
• Utilize dashboards and tools to analyze the purchase funnel and provide actionable recommendations.
• Support weekly and daily performance communications with Digital, E-commerce and Omnichannel teams.
• Conduct ad-hoc studies and benchmarks for regional support.
• Business Planning: Assist in defining sales forecasts by zone and product category, monitor trends, and contribute to the development of the E-commerce OTB in collaboration with central teams.

Profile

• Currently enrolled in a Master’s program (Bac+4/5) in Business, Finance or Controlling.
• Excellent analytical and synthesis skills with a strong interest in numbers.
• Ability to work autonomously with high proactivity and good interpersonal skills.
• Understanding of digital activities and E-commerce; prior luxury industry experience a plus.
• Advanced Excel skills; familiarity with website analytics tools (Google Analytics, Power BI) is a plus.
• Fluent in English.

Key Skills/Competency

Analytics, E-commerce, Forecasting, KPIs, Digital, Excel, Google Analytics, Power BI, Reporting, Business Planning