Chief of Staff - Client Operations @ Chore
placeHybrid
attach_money $80,000
businessHybrid
scheduleFull Time
Posted 22 hours ago
Your Application Journey
Interview
Email Hiring Manager
***** @chore.com
Recommended after applying
Job Details
About the Role
The Chief of Staff - Client Operations, also known as Operations Program Manager or Client Operations Manager, runs back-office operations (HR, Finance, Compliance) for multiple startups. You will own delivery, triage edge cases, and build scalable processes to support our clients.
Responsibilities
- Lead multi-workstream back-office programs for startups including HR, Finance, and Compliance.
- Serve as the main conduit and trusted project manager for client operations.
- Handle both tactical tasks and strategic partnership with startup founders and CEOs.
- Coordinate tasks across various domains like tax, legal, vendor management, and employee processes.
- Manage complex edge cases and improve processes continuously.
Qualifications & Skills
- 5+ years of startup business experience with client interfacing.
- 2+ years experience in at least two areas: Project Management, Product Management, Customer Success, Client Operations, HR, Finance, Legal or Compliance.
- Proactive, detail-oriented and capable of context switching efficiently.
- Excellent communication skills; ability to document every process step.
- Comfortable with saying 'no' diplomatically and building trusted relationships.
- Enthusiasm for improving processes and standardization.
The Best Parts
- Fully remote work with standard US hours (9-5 PST-EST).
- Competitive base compensation with equity opportunities.
- Unlimited PTO, WFH stipend, optional coaching, and minimal mandatory meetings.
- Opportunity to work directly with top startup founders.
Interview Process
The interview process includes five interviews via Google Meet, one of which is a Q&A with another Chore CEO. Prepare to provide up to 4 former or current manager references. Apply via the provided form.
Key Skills/Competency
- Operations
- Project Management
- Client Operations
- HR
- Finance
- Compliance
- Process Improvement
- Strategic Partnership
- Communication
- Problem-solving
How to Get Hired at Chore
🎯 Tips for Getting Hired
- Customize your resume: Highlight startup and operations experience.
- Research Chore: Understand their service to startups.
- Showcase project management: Emphasize multi-tasking and leadership skills.
- Prepare for interviews: Review common operations and process questions.
📝 Interview Preparation Advice
Technical Preparation
circle
Review startup HR and finance processes.
circle
Familiarize with compliance protocols and systems.
circle
Practice multi-stream project management tools.
circle
Study case studies on scalable operations.
Behavioral Questions
circle
Discuss handling conflicting priorities effectively.
circle
Explain a time you resolved process challenges.
circle
Describe proactive communication with stakeholders.
circle
Share feedback reception and adaptation experiences.
Frequently Asked Questions
What makes the Chief of Staff - Client Operations role at Chore unique?
keyboard_arrow_down
How does Chore support its Chief of Staff in professional growth?
keyboard_arrow_down
What interview process should a candidate expect for the Chief of Staff role at Chore?
keyboard_arrow_down
What qualifications are essential for success in this Chief of Staff position at Chore?
keyboard_arrow_down
Is remote work available for the Chief of Staff - Client Operations role at Chore?
keyboard_arrow_down