Senior Software Engineer, Infrastructure

About The Role

The Infrastructure Engineering team at Chime is dedicated to building the robust platform, essential tools, and critical infrastructure that power Chime's customer-serving products. As a Senior Software Engineer, Infrastructure, you will be instrumental in developing innovative tools to create and maintain cloud infrastructure, automating the management of complex service-oriented applications, and establishing frameworks to guarantee the stability and scalability of Chime's platform.

The base salary for this role typically ranges from $164,000 to $227,000. Full-time employees also receive a bonus, a competitive equity package, and comprehensive benefits. The final base salary may vary based on location, skills, qualifications, and experience.

In this role, you can expect to

• Automate everything, including scaling, monitoring, and operations.
• Build tools to enable self-service both within the team and across all of Chime engineering.
• Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code.
• Develop tools and processes to enable the security, scalability, and availability of the products serving Chime's customers.
• Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology.
• Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise.

To thrive in this role, you have

• More than 2 years of cloud and Infrastructure experience.
• Strong development experience in Ruby, Go, or another programming language.
• Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services.
• Previous success in enabling effective partnerships and strong communication with other engineers and teams.
• Experience creating and working with containers, as well as using container orchestration tools.
• Experience building and managing highly-available public cloud infrastructure and services, with an emphasis on stability, scalability, and security.
• Experience using configuration management and infrastructure-as-code tools.
• Experience supporting relational or no-SQL databases, message buses, caching services, and other common service components.
• Familiarity with CI/CD and testing platforms.
• Familiarity with common monitoring, logging, and observability platforms.
• A positive attitude, a collaborative mindset, and a focus on the customer.
• Experience with some of this tech - AWS services, Kubernetes, ArgoCD, Datadog, Terraform.

A Little About Us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What We Offer For Our Full-time, Regular Employees

• 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
• 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute.
• 💰 Competitive salary based on experience.
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits.
• 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off.
• 🫂 1% of your time off to support local community organizations of your choice.
• 👟 Annual wellness stipend to use towards eligible wellness related expenses.
• 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents.
• 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress.

Perks also available to Chime Interns.

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Key skills/competency

• Cloud Infrastructure
• Automation
• Scalability
• Infrastructure-as-Code
• Kubernetes
• AWS Services
• DevOps/SRE
• Go/Ruby Development
• CI/CD
• System Observability