Medication Adherence Pharmacist

About ChenMed

ChenMed is transforming healthcare for seniors, driven by a unique, physician-led approach focused on improving patient health and well-being. We are a rapidly expanding, family-owned organization dedicated to rescuing seniors from inadequate healthcare and building a team of innovative, entrepreneurial-minded individuals passionate about changing lives.

Role Overview: Medication Adherence Pharmacist

The Medication Adherence Pharmacist is a pioneering and patient-focused clinical pharmacist. This role is embedded within a specific market of primary care clinics, operating under a collaborative practice agreement to proactively manage medication adherence, chronic disease state control, and critical quality performance metrics. You will partner directly with physicians, advanced practice providers, nurses, and other care team members to optimize medication use, enhance patient outcomes, and significantly improve CMS Star Ratings and HEDIS quality measures. This position demands advanced clinical judgment, effective patient engagement strategies, and the ability to implement evidence-based interventions to overcome adherence barriers, reduce hospitalizations, and elevate overall care quality and scores.

Key Responsibilities

• Conduct targeted outreach to patients identified as at risk for non-adherence to chronic medications, specifically focusing on CMS quality measure drug classes (e.g., diabetes, hypertension, cholesterol) and other high-priority therapeutic areas.
• Review and verify prescriptions and medication orders for appropriateness, ensuring safety and efficacy.
• Operate under a collaborative practice agreement to adjust medication therapy, order and interpret lab results, and manage chronic disease regimens to support adherence and clinical goals.
• Perform comprehensive medication reviews, addressing cost, access, side effects, and complexity barriers to adherence.
• Collaborate with providers to implement care plans, streamline prescription workflows, and ensure timely refills.
• Track and report adherence-related Key Performance Indicators (KPIs), including Proportion of Days Covered (PDC), polypharmacy measures, and specialty adherence metrics.
• Provide education to patients, caregivers, and clinic staff on the critical importance of medication adherence.
• Represent the pharmacy department on relevant committees, payor calls, quality teams, and market strategy groups within the assigned market.
• Assist the department by addressing physician consultations as needed, providing timely retrieval of reliable drug information from available sources.
• Provide verbal and written consultations concerning medication therapy on a daily basis.
• Assist the Director in ensuring effective and efficient use of all resources and for meeting budget and value proposition targets.
• Perform other duties as assigned and modified at manager’s discretion.

Knowledge, Skills, and Abilities

• Profound knowledge of and experience with state and federal insurance programs.
• Familiarity with all appropriate local, state, and federal pharmacy-related regulations.
• Proven ability to work effectively, both independently and as part of a collaborative team.
• Strong ability to supervise and communicate effectively with staff, management, and executives.
• Excellent organization and time management skills, along with strong multi-tasking abilities.
• Must be detail-oriented.
• Ability and willingness to travel locally, regionally, and/or nationally up to 10% of the time; flexibility to work evenings, weekends, and/or holidays as needed.
• Spoken and written fluency in English.

Education and Experience Criteria

• Must possess a License in good standing with the Board of Pharmacy in the jurisdiction of operation.
• A Doctorate of Pharmacy (PharmD) is required; Pharmacy residency training is preferred, but not mandatory.
• Collaborative Practice Experience and/or Ambulatory Care Experience is a significant plus.
• Experience with supervising and/or supporting Pharmacy Technicians.
• Experience in a managed care setting (HMO, MSO, PBM) is a plus.
• Certified to provide immunization is a plus.
• Completion of a Medication Therapy Management (MTM) certificate program or Ambulatory Care Certificate is a plus.

Key Skills/Competency

• Medication Adherence
• Chronic Disease Management
• Clinical Pharmacy
• Patient Engagement
• Collaborative Practice
• CMS Star Ratings
• HEDIS Quality Measures
• Medication Therapy Review
• Regulatory Compliance
• Interdisciplinary Collaboration